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Returned email from specific domain

Posted on 2011-02-16
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Last Modified: 2012-05-11
I'm having trouble sending email to a specific domain (@gic.com.sg).  We are receiving emails from them, but if we try to reply or send a new message it is first delayed and then it fails.

I tried to telnet from the server and I got the following error "could not open connection to the host on port 25: connect failed"

All other email seems to be working fine.
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Question by:JesInDC
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Alan Hardisty earned 500 total points
ID: 34908100
Please check your server configuration, reverse DNS record and IP address on Blacklist sites.  The details of which and how to make sure you ar RFC compliant can be found in my article:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/A_2427-Problems-sending-mail-to-one-or-more-external-domains.html

Alan
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Author Comment

by:JesInDC
ID: 34908142
duh.  I don't know why it didn't occur to me to check if WE are on a blacklist.  Ug.  Thanks a ton.  It's always the simplest solutions that seem to go right over my head.
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 34908190
Sometimes it's the simple stuff that can be overlooked.

Glad you are sorted - now you just have to work our why you are blacklisted.

Thanks for the points.

Alan
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