• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1265
  • Last Modified:

Cannot read one instance of this recurring appointment. Close any open appointments and try again, or recreate the appointment.


We have a single user who randomly gets the message ""Cant read one instance of
recurring appointment. close any open appointments and try again, or
recreate the appointment"" several times a day.

When you click OK the same message appears several times. Outlook doesn't indicate which
recurring appointment is having the problem and the message just pops
up at various times even if the user isn't in the calendar.

The user is running Outlook 2003 on a Windows XP Professional SP3 workstation and mailbox is on an Exchange 2007 server.

When we ran Outlook with /cleanfreebusy switch Outlook ran fine for several days but problem just re-occurred. Restarting Outlook doesnt help since the error occurs randomly.
0
rajuhaque
Asked:
rajuhaque
  • 2
1 Solution
 
e_aravindCommented:
what is the Outlook version on the affected client machine?
Is that the latest one?

http://support.microsoft.com/kb/971366 (not the exact one, but use that as a reference)
0
 
davorinCommented:
I would try to disable cached mode, delete .ost file or recreate outlook profile.
0
 
rajuhaqueAuthor Commented:
User is not running on cached mode, we are looking to upgrade the Outlook client to 2007 to see if the problem goes away then.
0
 
rajuhaqueAuthor Commented:
Sage sorry forgot to add that Outlook profile will be recreated next and then if problem re-appears we are going to Outlook 2007 since other executives have reported less issues under the later version.

Thanks,
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now