• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 498
  • Last Modified:

Windows explorer loop

Hello,
Searched all the posts but no luck in a solution.  I have a Latitude D830 running vista ultimate 32bit.  The machine is stuck in an infinite loop "windows explorer has stopped working".  Last thing that was done before this started was watching a video on Fox8 news site which is a pretty credible site.. so I thought!
List of things I tried so far
1. Turned off UAC- no luck
2. Started in safe mode- Still restarts but not quite as frequent
3. ran Malewarebytes-  no threats found
4. ran Norton 360 scan- no threats found
5. Disabled automatic restart on system failure-  no luck

I'm kind of afraid of doing a restore and having the system crash during the process.. could be bad!

All apps seem to run ok once I get them open but its a real pain.
Any Ideas??
Thanks Guys..
0
vin7102
Asked:
vin7102
  • 14
  • 9
1 Solution
 
skrgaCommented:
What happens if you right-click on some document (does it hang then)?
0
 
vin7102Author Commented:
I"ll try it in a minute,  I just restarted in safe mode and its loading files but it seems to be stuck on windows\system32\drivers\crcdisk.sys
0
 
vin7102Author Commented:
Well, I dont really have enough time.. the explorer is restarting every 5 seconds.  Although outlook (which opens automatically at startup) is working fine and stays focused on the desktop even when the explorer stops and restarts.  It appears that if I get a right click in between restarts, the menu appears fine
0
Evaluating UTMs? Here's what you need to know!

Evaluating a UTM appliance and vendor can prove to be an overwhelming exercise.  How can you make sure that you're getting the security that your organization needs without breaking the bank? Check out our UTM Buyer's Guide for more information on what you should be looking for!

 
skrgaCommented:
I asked you that because i had same problem, but it happened only when i right-clicked on some document... You obviously have different problem.

Is there some error in Event viewer related to that, if it is could you post it here.
0
 
skrgaCommented:
You possibly have some virus or spyware, did you try to scan pc for such ?
0
 
vin7102Author Commented:
I dont have enough time to get to event viewer
0
 
vin7102Author Commented:
yes I did malware and norton 360 full scan
0
 
skrgaCommented:
Safe mode ?
0
 
vin7102Author Commented:
Still looping, with and without networking.  Ive got just enough time to get to the command prompt
0
 
vin7102Author Commented:
safe mode reboots are about 10 seconds apart.. Non safe mode is about 4 seconds apart?? Rediculous
0
 
vin7102Author Commented:
Any command prompt suggestions?
0
 
vin7102Author Commented:
aside from chkdsk... which turned out fine
0
 
skrgaCommented:
Try this:

when you get to cmd

type eventvwr.msc, if it opens (event viewer) that look for errors..

if it don't open than try to kill explorer first

type in cmd  taskkill /f /im explorer.exe or taskmgr (and kill it from there)
then eventvwr.msc
0
 
skrgaCommented:
You could also try to search for "suspicious" running  processes..

in cmd type: tasklist (it is like taskmanager but in text)
the look for PID (first colon) of proccess that you would like to terminate
and then: takkill /f /pid PID_FROM_TASKLIST
0
 
vin7102Author Commented:
Ok got it,

In the last hour

Errors   163
warnings    6
information     173
audit success      133
audit failure     4
0
 
skrgaCommented:
maybe to try sfc /scannow
0
 
vin7102Author Commented:
Ok, its scanning
0
 
skrgaCommented:
Where ever i look on  internet for "Explorer.exe crashing every few seconds" in 99% is some type of malware....

You can also try this to disable all services from startup (except Microsoft's)

in cmd type msconfig , go to the startup tab and click disable all. Go to the services tab and check the "hide all microsoft services" box. If you see any services listed which look a bit suspect, disable them and restart. This won't have a lasting effect on the system and can be re-enabled at any time.
0
 
AmitIT ArchitectCommented:
0
 
vin7102Author Commented:
Selective startup not working.  I have disabled everything.  Now trying simplysup from amitkulshretha
0
 
vin7102Author Commented:
Ok,
 I'm not sure where to put the solution but I was able to fix this by booting from the vista disk to get to a stable windows restore page.  Without the system rebooting every 5 seconds I was able to restore to a couple days ago- when I did a windows update.  It booted up fine and all seems to be working ok again.  I will give an update if anything changes.  Thanks for all the efforts!

BTW, Both trojan tools came up with nothing to fix the system.
0
 
vin7102Author Commented:
Thanks for the help
0
 
skrgaCommented:
No problem. Glad you manged to solve it..
0
 
vin7102Author Commented:
Fixed Myself
0

Featured Post

Evaluating UTMs? Here's what you need to know!

Evaluating a UTM appliance and vendor can prove to be an overwhelming exercise.  How can you make sure that you're getting the security that your organization needs without breaking the bank? Check out our UTM Buyer's Guide for more information on what you should be looking for!

  • 14
  • 9
Tackle projects and never again get stuck behind a technical roadblock.
Join Now