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Unknown Database Connector Error

Posted on 2011-02-16
Medium Priority
Last Modified: 2013-11-16
I have several reports that just randomly seem to break with the "Unknown Dtabase Connector Error". I think I've found the problem, but can't figure out how to resolve it.

The ODBC connector on every machine that modifies this report, should be named Ross_Data. On all the machines I use, it is correct. However, I discovered this morning when I opened a report after another user opened it, the ODBC is looking for ROSS_DATA now.

I've tried logging off the server, rebooting my PC but I can't get it to look for Ross_Data instead of ROSS_DATA. I also tried resetting the datasource location. All to no avail. How can I get it to forget ROSS_DATA exists and force it to look at Ross_Data?
Question by:Carla Romere
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LVL 101

Expert Comment

ID: 34909142
How are you running the reports?

If you can open the report in Crystal you could use the SET DATASOURCE LOCATION to redirect it to the correct ODBC.  You might need to change that one users ODBC


Author Comment

by:Carla Romere
ID: 34909199
I have looked at every machine that I know of that has ever opened this report and they are all correctly set to Ross_Data. I have used the set datasource location twice now and it *looks* like it takes, but then as soon as I go to preview the report, it goes back to ROSS_DATA and blows up again.

Author Comment

by:Carla Romere
ID: 34909267
Ok I got the ODBC connector corrected finally back to Ross_Data, but I'm still getting the Unknown Database Connector Error.
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LVL 101

Expert Comment

ID: 34909394
I don't know.  I don't use ODBC connections very often and most of the time when I do they report is being run on 1 machine so we change it on that machine and don't have issues.


Accepted Solution

Carla Romere earned 0 total points
ID: 35031323
The problem seems to have resolved itself. I have no idea what was going on and I have absolutely no idea what resolved it. So, chalk this one up to one from the Twilight Zone.

Author Closing Comment

by:Carla Romere
ID: 35067619
I didn't do anything to resolve the issue it just seemed to resolve on its own.

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