I am having an issue with GroupWise 8. I have approximately 100 external entity users. We are in the process of migrating to Exchange. However, the external entity accounts cannot be accessed.
Basically, I cannot log into them with a GroupWise client, GroupWise webaccess client, etc. This is significant because I am using the Quest GW migrator for Exchange and part of this is setting a forwarding rule. If I cannot log in, and the Quest utility cannot log in (I have verified it cannot) then the rule can't be set, which is a significant issue.
I have tried resetting the password, changing the password, clearing the password, utilizing direct connect instead of client/server, all to no avail. I have also attempted to convert several users from external entities to eDirectory users. The conversion works, but still no way to access the GroupWise account. I have also enabled single sign on and edirectory authentication for the converted users, all to no avail.
I'm at my wits end. I have about 100 of these users, and since we're in the process of migrating to Exchange, this is a red hot tripping point.
Anyone have any ideas, suggestions, etc?