Solved

Contacts in autocomplete cache disappearing

Posted on 2011-02-16
3
716 Views
Last Modified: 2012-05-11
One of our salespeople has Outlook 2003 installed on his laptop. He connects to our Exchange Server 2003 via RPC-HTTP. He says that for a time now, some of the contacts in his autocomplete cache disappear after a few weeks when trying to send e-mail. Anyone know why this is happening?
0
Comment
Question by:vvajjhala
  • 2
3 Comments
 
LVL 26

Accepted Solution

by:
e_aravind earned 50 total points
ID: 34915066
In outlok 2003, we can take a back-up of the NK2 file located @
C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook
0
 
LVL 26

Assisted Solution

by:e_aravind
e_aravind earned 50 total points
ID: 34915073
I also remember that some 3rd party application to open\read\edit the NK2 files.
But having the backup and replacing the same NK2 when the Outlook is closed should get back the old\full "Nick name cache" details
0
 
LVL 27

Assisted Solution

by:davorin
davorin earned 25 total points
ID: 34982449
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now