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Rush_2112

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Jrun error on Coldfusion 9 box

We're hosting a site on cf 9 server.  

Sometimes the users get an error:

The server encountered an internal error and was unable to complete your request.
JRun closed connection.

It's not all the time though, there doesn't seem to be a pattern as to when someone gets that error.  The default page itself isn't doing anything, it's a login form that waits for input.  

I allowed all IPs, I think, I have this:

*.*.*.*
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Jones911
Is the server under heavy load?
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Rush_2112

ASKER

No, it's under basically no load at all.  It's the only site on there right now.
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Jones911
OK thats weird.  Try uninstalling and reinstalling.  Or resetting the connectors to IIS ( I'll assume IIS )
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Rush_2112

ASKER

It's on linux , apache...
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Jones911
A missconfigureation somewhere and jrun is restarting itself?
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Rush_2112

ASKER

is there something I could do to check that?  
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Jones911
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Rush_2112

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The hosting company helped us figure out what the issue was.  CF 9 was installed as the developer edition first.  We then put the license for Standard.  The problem was that the server kept switching randomly between the licenses.  Sometimes everyone would be let in, other times, everyone would be shut out.

This is from hosting.com:

I did find somewhat of a conflict.  There are two license files and they may be causing this to jump back into developer mode when it doesn't it's recycle.  I have renamed the one located in /opt/coldfusion9/runtime/lib/ and restarted Coldfusion.  

This solved our problem once and for all.