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Restored user accidently deleted in Active Directory, but lost Exchange Mailbox

Posted on 2011-02-16
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Last Modified: 2012-05-11
I accidently delete and then recovered a user from Active Directory (using ldap).  But, the Exchange account the user had is gone.

Any gone thru this situtation before and was able to find/recover the lost Exchange Mailbox?
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Question by:xdd-llc
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12 Comments
 
LVL 13

Expert Comment

by:BCipollone
ID: 34911240
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LVL 5

Expert Comment

by:Noduzz
ID: 34911250
It should still be there you may just need to reconnect the maibox:
http://support.microsoft.com/kb/274343
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Author Comment

by:xdd-llc
ID: 34911350
BCipollone & Noduzz,

I'm using Exchange 2010.  The articles you guys are referencing seems to be for 2003 or 2007 Exchange.

Though a command line command for listing mailboxes in each of the Mailstores would hopefully turn up the lost email account.  Now if I could just find this command...

Thanks.
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LVL 37

Expert Comment

by:Neil Russell
ID: 34911374
Have you checked in the Disconnected Mailboxes?
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Author Comment

by:xdd-llc
ID: 34911400
Neilsr,

Yes, I did look in there, but nothing.
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LVL 37

Expert Comment

by:Neil Russell
ID: 34911457
http://technet.microsoft.com/en-us/library/bb232039.aspx

How long ago did you delet the user?
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Author Comment

by:xdd-llc
ID: 34911595
Neilsr,

An hour after I deleted an Active Directory container that still had a user in it, I restored them back into AD using the LDAP method.  I realize the recovered user loses attributes when restored, but didn't except their mailbox to disappear.  In Exchange the mailbox is still listed in 'Recipient Config' under 'Mailbox', but the object is damaged and doesn't list a mailboxstore, amoung other things.
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LVL 17

Expert Comment

by:lucid8
ID: 34926155
Have you considering creating a new user and then using the Recovery Database to recover the users mailbox?  Other option would be to use a 3rd party product like the one listed in my profile to open a copy of the database to extract the mailbox and recover into the live server
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Accepted Solution

by:
xdd-llc earned 0 total points
ID: 34926823
I've gotten closer to fixing the issue.

I went into Active Directory and modified some of the blank exchange attributes (under the Attribute Editor) and pointed it to the correct mailstore in exchange.  This seems to link them together again and give the user access to email and outlook.

Though something is still not quite right because the user's mailbox is marked as legacy mailbox now.

James
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Author Comment

by:xdd-llc
ID: 34926954
Just converted the legacy mailbox back to exchange 2010 using:
Set-Mailbox -id Old-Mailbox -ApplyMandatoryProperties

Going to let things settle a bit and see if it keeps stable.

Thanks.
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LVL 17

Expert Comment

by:lucid8
ID: 34927039
Great let us know how things go
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Author Closing Comment

by:xdd-llc
ID: 35081098
Not sure on how Exchange repaired the link with only provided a datastore path.
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