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aprillougheedFlag for United States of America

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How do I fix a "certificate error" with my web host?

My web host doesn't seem to be able to explain this to me.  I am a small one-person web design company.

When I go to the WHM cpanel from my home computer - MSIE gives me a "certficate error" indicating that it is not safe to proceed.

What, where, how do I fix this?  

Do I have to pay for a certficate?  I do not accept credit cards and neither do any of my clients.

Thanks.
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majidhajali
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if you are using sharing hosting, you cannot use certificates except your hosting company place a shared certificate for all the users to use that.
so, that certificate may not trusted by your browser.
for solving your problem, open the certificate and select install certificate and place the certificate in trusted root certificate authorities store.
after that, you shouldn't see the error message.
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ASKER

Where do I "open the certificate" ??   Is that something I do for MSIE?  Like under Internet Options/Tools/Content?  

I see a Certificate with my name on it for "Other People" under Content - but I'm unable to select and remove it.

It is indeed expired.

Surely there is some web site tutorial that explains step by step how to solve this issue.

Thanks.
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majidhajali
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Wow.  I wish I could award both answers 500 points.  Just super fantastic brillant answers.

Since I can't give you both 500 points  -- I'll have to split it.

Thank you so very very much.
Fantastic job!