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Adobe Acrobat 10 closes automatically when trying to print.

Posted on 2011-02-16
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1,382 Views
Last Modified: 2012-05-11
Whenever a user tries to print a pdf, Acrobat closes iteslf.
Also, after opening the print menu, he is not able to view the "print setting" nor the "Properties.
Tried to tick "print as Image" in the "Advanced" tab, but to no avail.

The platform is Win Xp.

Anybody has any idea?

Cheers
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Question by:ServerManagementTeam
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3 Comments
 
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Assisted Solution

by:Noduzz
Noduzz earned 100 total points
ID: 34911771
what is the default printer?  I would reinstall the driver for that printer.
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LVL 1

Accepted Solution

by:
ServerManagementTeam earned 0 total points
ID: 34912140
Hi,

In the end I found out the issue was related to the user profile. recreating the profile actually fixed this issue and the user can now print and access setup and properties correctly.

Thanks for your wuick response though.

Cheers
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LVL 1

Author Closing Comment

by:ServerManagementTeam
ID: 34941401
Came around the solution by myself. Noduzz assisted in the troubleshooting.
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