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Xerox Phaser 3600 Restore to Factory Default Settings

Posted on 2011-02-16
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Last Modified: 2012-08-13
I have a Xerox Phaser 3600 that won't accept a new gateway.  How do I reset the printer back to it's default factory settings?  (Cold Reset?)

Thanks.
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Question by:mbcasey
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6 Comments
 
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Accepted Solution

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sunezapa earned 2000 total points
ID: 34911975
to reset network: Network Menu - choose "Clear Setting".

This item performs a simple reset and restores the
factory default settings for the network
configuration. This setting will only take effect after
you have reset the printer.

find "everything" here: http://download.support.xerox.com/pub/docs/3600/userdocs/any-os/en/Guide_EN.pdf
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Author Comment

by:mbcasey
ID: 34912158
I did that and I swear it didn't reset.  Okay, so this is what I did...I'm trying to set a static IP for a new VLAN so I configured the printer on the print server with a new IP.  I went to the physical printer and attempted to set the new ip and it wouldn't take the gateway.  I have four other printers at the same location that took the new gateway.  This printer stated it was a "invalid gateway".  So this is what I did....I set the printer to DHCP and let it assign it's own IP address (this is a new VLAN so is really doesn't matter what IP address is assigned as long as it's the correct VLAN).  So the printer established a new IP....but the gateway was incorrect...when I went to input the correct gateway..."invalid"...why does this printer not accept the gateway?  I have a Xerox 3500, Xerox 3250 and they accepted the new settings...
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LVL 3

Expert Comment

by:sunezapa
ID: 34912245
weird. but actually I don't think the printer need a gateway for standard functionality. Is it printing? can you ping it?
Maybe let it be and go back later, - to check if you entered something weird in the gateway - it happens, I know myself ;-)
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LVL 3

Expert Comment

by:sunezapa
ID: 34912565
two ideas:
1. you DID press the OK key at least twice, for the reset? one time to select "clear setting" and one time again to confirm the YES...!
2. you are aware, that the "reset" will not take effect before power off and power on the printer...

and

3rd: Did you try to configure the printer with the   SetIP  utility?  (" A utility program allowing you to select your network printer and manually configure the printer's TCP/IP addresse")
0
 

Author Comment

by:mbcasey
ID: 34912634
I did configure it with the set ip utility but I think you're right, I'm going to try all of your suggestions tomorrow.  Thank you sooo much!!  I'll get back to you tomorrow. :)
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Author Closing Comment

by:mbcasey
ID: 35026235
I'm a bonehead.  I had it patched into the wrong port on the switch!!!
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