Xerox Phaser 3600 Restore to Factory Default Settings

I have a Xerox Phaser 3600 that won't accept a new gateway.  How do I reset the printer back to it's default factory settings?  (Cold Reset?)

Thanks.
mbcaseyAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
sunezapaConnect With a Mentor Commented:
to reset network: Network Menu - choose "Clear Setting".

This item performs a simple reset and restores the
factory default settings for the network
configuration. This setting will only take effect after
you have reset the printer.

find "everything" here: http://download.support.xerox.com/pub/docs/3600/userdocs/any-os/en/Guide_EN.pdf
0
 
mbcaseyAuthor Commented:
I did that and I swear it didn't reset.  Okay, so this is what I did...I'm trying to set a static IP for a new VLAN so I configured the printer on the print server with a new IP.  I went to the physical printer and attempted to set the new ip and it wouldn't take the gateway.  I have four other printers at the same location that took the new gateway.  This printer stated it was a "invalid gateway".  So this is what I did....I set the printer to DHCP and let it assign it's own IP address (this is a new VLAN so is really doesn't matter what IP address is assigned as long as it's the correct VLAN).  So the printer established a new IP....but the gateway was incorrect...when I went to input the correct gateway..."invalid"...why does this printer not accept the gateway?  I have a Xerox 3500, Xerox 3250 and they accepted the new settings...
0
 
sunezapaCommented:
weird. but actually I don't think the printer need a gateway for standard functionality. Is it printing? can you ping it?
Maybe let it be and go back later, - to check if you entered something weird in the gateway - it happens, I know myself ;-)
0
[Webinar] Kill tickets & tabs using PowerShell

Are you tired of cycling through the same browser tabs everyday to close the same repetitive tickets? In this webinar JumpCloud will show how you can leverage RESTful APIs to build your own PowerShell modules to kill tickets & tabs using the PowerShell command Invoke-RestMethod.

 
sunezapaCommented:
two ideas:
1. you DID press the OK key at least twice, for the reset? one time to select "clear setting" and one time again to confirm the YES...!
2. you are aware, that the "reset" will not take effect before power off and power on the printer...

and

3rd: Did you try to configure the printer with the   SetIP  utility?  (" A utility program allowing you to select your network printer and manually configure the printer's TCP/IP addresse")
0
 
mbcaseyAuthor Commented:
I did configure it with the set ip utility but I think you're right, I'm going to try all of your suggestions tomorrow.  Thank you sooo much!!  I'll get back to you tomorrow. :)
0
 
mbcaseyAuthor Commented:
I'm a bonehead.  I had it patched into the wrong port on the switch!!!
0
All Courses

From novice to tech pro — start learning today.