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Same problem with the SAS Drives in DL 585G2 Shows pink led

Posted on 2011-02-16
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Last Modified: 2012-05-11
Same problem with the SAS Drives in DL 585G2 Shows pink led no information in anyoff the HP system  management event logs or IML.
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Question by:arkishor
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6 Comments
 
LVL 47

Expert Comment

by:David
ID: 34912151
Do a close visual inspection.   Is it possible ambient light from the adjoining light pipe is causing this?  Does the "pink" led flicker with I/O activity?   Since there is no PINK LED, and nothing in mgmt, I think it is just misaligned.
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Author Comment

by:arkishor
ID: 34912671
Pink Light does not Flicker it is glowing steadily
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Author Comment

by:arkishor
ID: 34912679
and even if the take the Harddrive out of the server pink light still glows from the backpane i even tried replacing the backpane but it is still there only the last four drives rest them is fine.
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David earned 500 total points
ID: 34912890
Well if ACU says nothing is wrong, then it is probably an I2C/IPMI fault, and your data is safe.  I.e, the LED circuitry or IPMI processor might have lost a byte of RAM or something obscure like that.  If you *really* wanted to get to the root cause then you'd have to run some serious diagnostics and potentially swap out the controller and look at hexdumps.   Best you can easily do is wait for a downtime window, and run motherboard & full system diagnostics, including BMC.

Personally, as long as I am 100% sure the RAID controller says all is well ... then I would ignore it.  Only exception is if you have a HP support contract.  If you have one, then make HP come out and fix it.
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Author Comment

by:arkishor
ID: 34913282
I have  Replaced the  Array Controller and  the pink lights are gone. thanks for the nailing down the issue.
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Author Closing Comment

by:arkishor
ID: 34913285
Solution was very Helpful.
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