Solved

Adobe Reader Crashes while attaching e-mail to Outlook 2007

Posted on 2011-02-16
6
1,144 Views
Last Modified: 2012-05-11
Hi Guys,
I have this issue with Free Adobe Reader 9.4 installed on Hyper-V Client running Server 2008 R2 with Office 2007 installed.
Every time users try to send the PDF on Adobe Reader to Outlook (“File--> Attach to e-mail” from Adobe Reader) it happens randomly (not all the time), like out of 5 time trying, it happens perhaps 4 times.

I tried to disable some add-ins on the Outlook but the problem remains the same.

Any help will be appreciated.

Thanks,
Fmtech
0
Comment
Question by:Farris007
  • 4
6 Comments
 
LVL 82

Expert Comment

by:leakim971
ID: 34916151
Not sure it apply to you but check this : http://kb2.adobe.com/cps/403/kb403531.html
0
 

Accepted Solution

by:
Farris007 earned 0 total points
ID: 34917293
Hi Leakim,

This link above mentioned is different issue, in our case, to attach direct PDF's from Adobe Reader (From Adobe " File--> Attach to email to Outlook we do not have any problems, but I found out that Adobe 9.4 is having issues, when I downgraded to 9.3 the issue went away, I guess  we just stick with 9.3 un till Adobe Reader resolves this issue.

Thanks,
0
 

Author Comment

by:Farris007
ID: 34917312
N/A
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 

Author Comment

by:Farris007
ID: 34917316
n/a
0
 

Author Closing Comment

by:Farris007
ID: 34949699
No Comment
0
 

Expert Comment

by:AlbertSlucher
ID: 35192082
Check out this article for 9.4.2  

http://kb2.adobe.com/cps/877/cpsid_87775.html
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question