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Adobe Reader Crashes while attaching e-mail to Outlook 2007

Posted on 2011-02-16
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Last Modified: 2012-05-11
Hi Guys,
I have this issue with Free Adobe Reader 9.4 installed on Hyper-V Client running Server 2008 R2 with Office 2007 installed.
Every time users try to send the PDF on Adobe Reader to Outlook (“File--> Attach to e-mail” from Adobe Reader) it happens randomly (not all the time), like out of 5 time trying, it happens perhaps 4 times.

I tried to disable some add-ins on the Outlook but the problem remains the same.

Any help will be appreciated.

Thanks,
Fmtech
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Question by:Farris007
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Expert Comment

by:leakim971
ID: 34916151
Not sure it apply to you but check this : http://kb2.adobe.com/cps/403/kb403531.html
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Farris007 earned 0 total points
ID: 34917293
Hi Leakim,

This link above mentioned is different issue, in our case, to attach direct PDF's from Adobe Reader (From Adobe " File--> Attach to email to Outlook we do not have any problems, but I found out that Adobe 9.4 is having issues, when I downgraded to 9.3 the issue went away, I guess  we just stick with 9.3 un till Adobe Reader resolves this issue.

Thanks,
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by:Farris007
ID: 34917312
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by:Farris007
ID: 34917316
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by:Farris007
ID: 34949699
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Expert Comment

by:AlbertSlucher
ID: 35192082
Check out this article for 9.4.2  

http://kb2.adobe.com/cps/877/cpsid_87775.html
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