Solved

Outlook 2003 BCSRuntime.dll

Posted on 2011-02-17
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2,938 Views
Last Modified: 2016-05-20
Got a windows 7 pc...domain connected office 2003 installed.

Generates:
The program can't start because BCSRuntime.dll is missing from your computer. Try reinstalling the program to fix this problem.

Internet answers point to office 2010 and the business connectivity services error....however no 2010 product was installed.....and even after onenote 2010 was added no change and there is no option showing this installed.

Outlook seems to work ok after pressing ok, but need to find out how to get rid of this...

Need help to solve as this customer is getting a bit annoyed with it....
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Question by:BlackShireASPLtd
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Expert Comment

by:SiddharthRout
ID: 34922202
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Author Comment

by:BlackShireASPLtd
ID: 34922217
unfortunately yes..... no office 2010 program was installed.....even after onenote 2010 was installed the option to remove the business connectivity service etc is not there.

this is where i hot the brick wall...

chris
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LVL 26

Accepted Solution

by:
e_aravind earned 500 total points
ID: 34923490
Check for the regkey HKLM\SOFTWARE\Microsoft\Office\Outlook\Addins\BCSAddin.Connect

if located, please rename the same
After that Launched Outlook and we didn't get any error.
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Author Comment

by:BlackShireASPLtd
ID: 34947683
Tried this today....didnt quite understand what you meant by rename the same....

however customer doesnt use the BCS so exported the key just in case, and then deleted the above key and entries..

Outlook seems to be ok, Many thanks
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Author Closing Comment

by:BlackShireASPLtd
ID: 34947697
Instructions not quite clear what to do but enough to point to the right solution to solve the issue
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