I have a customer who has a few Windows 7 machines using Office 2010, for a few users (ones that have a certain group policy applied to them) when they open word (excel and other product in the suite are fine) it will hang after opening then allow them to type a few words then hang again and again, it is really unusable.
The group policy just redirects folders (Docs, Desktop and App data) nothing more.
I have tried to reset all Word settings using the MS knowledge base article http://support.microsoft.com/kb/822005
I have tried to alter the default save location for documents and also the template, start up, etc folders to a local source (i.e. C:\) no joy there either.
We have many customers that use redirected folders and MS 2010 Word quite happily so i am sure the policy is not anything to do with the problem.
I will appreciate any suggestions.