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Standard Modem in VMware Workstation 7 Windows 7 VM's Persisting on Deployed Images.

Posted on 2011-02-17
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Last Modified: 2012-05-11
Currently I build our deployment images inside VMware Workstation 7 and capture them from there to our deployment server for distribution.  An issue that has come up is the deployed images are detecting a Standard Modem and failing to install the driver for it.  This occurs on machines that physically do not have modems in them at all.  I noticed that there is a standard modem installed on the VMs but I don't see a way to remove it.  Usually the deployed machine will detect it once, fail installing it, and it never prompts again.  Some machines repeatedly detect it at boot up.  Its minor and doesn't cause any functionality issues but its annoying and I would like to prevent it.  Any thoughts on where this might be coming from or a way to prevent it on the VM?
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Question by:TraJohnson
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4 Comments
 
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Expert Comment

by:bgoering
ID: 34916109
If you have a COM port in your vm configuration you might try removing it
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Expert Comment

by:bgoering
ID: 34916130
You can also just edit your serial port and uncheck the connect at power on - that should keep it from detecting the modem on the host
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TraJohnson earned 0 total points
ID: 35069285
Thanks for the tips but it turned out to be something different entirely.  Our default desktop images include the Blackberry drivers which creates a virtual Com3 and Com4 and the Standard Modem is referencing the phone.  Uninstalling the Blackberry software after the deployment eliminates the error and reinstalling it doesn't cause it to come back.  I suspect that it has something to do with Sysprep not understanding the RIM virtual hardware quite right.
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Author Closing Comment

by:TraJohnson
ID: 35120583
Worked out the issue on my own.  It was not related to VM afterall but software installed for the image.
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