I have a customer that has one laptop that is connecting to their wireless network. When I look at the wireless properties and click the security tab the network security key is masked and the show characters is grayed out. The laptop is running Vista Home Premium. The wireless router is a watchguard edge firebox model # XP2E6W. Can anyone give me advice on how to find the network security key, nobody at my clients site has a clue as to what it is.