Solved

there is a problem with this page causing internet explorer to  closes and reopen this page

Posted on 2011-02-17
3
599 Views
Last Modified: 2012-08-13
Hi all

I am having an issue with IE8 when I try to log into the following site http://www.ros.ie 
After http://www.ros.ie/ page loads, I then click the link  “Log into ROS”, this link brings me to this page https://www.ros.ie/login.jspm 

This secure page started to load
After a few seconds I get a message saying “there is a problem with this page causing internet explorer to  closes and reopen this page “

Then I get redirected to a page that gives me the option to go to my home page or back to ros.ie

I have reset all advanced settings
I have disabled all Add-ons
I have reset internet explorer
I have uninstalled IE8 and reinstalled
I have installed Firefox but when I try to log into ROS.ie  Firefox just closes
I have updated to the latest virson of Java

If I run IE8 with no Add-ons I can get to the login page but cannot get passed  

Any suggestions on how to get this fixed

Thanks
Robbie  
0
Comment
Question by:IP4IT Staff
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 22

Accepted Solution

by:
Rick Hobbs earned 50 total points
ID: 34917144
When I click Logon to ROS I get a popup asking to load certificate.  If I select it it tries to load a cert from C:\ROS.  Is it possible you have a corrupt or deleted cert in that directory?
0
 

Author Comment

by:IP4IT Staff
ID: 34917336
hi rickhobbs:
thanks for your help

the ros cert is ok as when i run IE with no add-ons it loads the second page ok it just won’t load the cert
I have manually disabled all add-ons in IE but it just won’t load the second page unless I run IE with add-ons  



0
 

Author Closing Comment

by:IP4IT Staff
ID: 34918599
hi rickhobbs:

I cracked it
The issue here was Java

I uninstalled java and then loaded the webpage
After I clicked on the link to “log in to ROS” it asked to install missing plug-ins

I clicked ok and it installed a fresh copy of Java

All works ok now

Thanks for your help
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We were having a lot of "Heartbeat Alerts" in our SCOM environment, now "Heartbeat" in a SCOM environment for those of you who might not be familiar with SCOM is a packet of data sent from the agent to the management server on a regular basis, basic…
User Beware!  This is a rather permanent solution to removing your email from an exchange server.  The only way to truly go back is to have your exchange administrator restore your mailbox from backups.  This is usually the option of last resort.  A…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question