Solved

Word will only print to 8.5 x 11 paper

Posted on 2011-02-17
5
695 Views
Last Modified: 2012-05-11
For the life of me - we cannot print to a 5.5 x 8.5 peice of paper within any rendition of Word.

We change the page proprties/paper to be a custom size of 5.5w x 8.5h peice of paper. It's formatted correctly in Word - it's set to print to our Xerox DocuColor MFP at the correct paper size, correct tray. But when we print, it completely ignores the settings and sends to the copier that the job is to be printed on a 8.5 x 11 peice of paper.

Even when we print to PDF, it formats to 8.5x11.

What am I missing - why would it be setup correctly within Word but when you print and it gets sent to the copier it reverts back?
TEST.docx
0
Comment
Question by:pstiffsae
5 Comments
 
LVL 11

Expert Comment

by:Guru Ji
ID: 34917871
First uninstall your current Printer Drivers and then Try reinstalled printer's drivers that should fix the problem
0
 
LVL 8

Expert Comment

by:stevepcguy
ID: 34921322
What OS are you using? Your OS or the printer itself may be overriding the printer paper size settings.

Or you may need to change the paper size settings on the printer itself.
0
 
LVL 9

Expert Comment

by:Trenton Knew
ID: 34957649
This may sound like a hack solution, but why not print 2 pages per sheet and bust out the ol' paper cutter?
0
 

Accepted Solution

by:
pstiffsae earned 0 total points
ID: 34963487
For whatever reason, the PS driver was not working but the PCL was - I guess I solved my own problem
0
 

Author Closing Comment

by:pstiffsae
ID: 34995455
Worked
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article describes how to use the Send to Mail Recipient command. The instructions apply generally to Office 2007 and later versions, but Microsoft® Word 2013 was used for the specific steps and figures.  What is Send to Mail Recipient? Send…
This article will show you how to use shortcut menus in the Access run-time environment.
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question