For the life of me - we cannot print to a 5.5 x 8.5 peice of paper within any rendition of Word.
We change the page proprties/paper to be a custom size of 5.5w x 8.5h peice of paper. It's formatted correctly in Word - it's set to print to our Xerox DocuColor MFP at the correct paper size, correct tray. But when we print, it completely ignores the settings and sends to the copier that the job is to be printed on a 8.5 x 11 peice of paper.
Even when we print to PDF, it formats to 8.5x11.
What am I missing - why would it be setup correctly within Word but when you print and it gets sent to the copier it reverts back?