<div>
First uninstall your current Printer Drivers and then Try reinstalled printer's drivers that should fix the problem
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First uninstall your current Printer Drivers and then Try reinstalled printer's drivers that should fix the problem

<div>
What OS are you using? Your OS or the printer itself may be overriding the printer paper size settings. <br />
<br />
Or you may need to change the paper size settings on the printer itself.
</div>


What OS are you using? Your OS or the printer itself may be overriding the printer paper size settings.

Or you may need to change the paper size settings on the printer itself.

<div>
This may sound like a hack solution, but why not print 2 pages per sheet and bust out the ol' paper cutter?
</div>


This may sound like a hack solution, but why not print 2 pages per sheet and bust out the ol' paper cutter?

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<div class="content wysiwyg-content">
For the life of me - we cannot print to a 5.5 x 8.5 peice of paper within any rendition of Word. <br />
<br />
We change the page proprties/paper to be a custom size of 5.5w x 8.5h peice of paper. It's formatted correctly in Word - it's set to print to our Xerox DocuColor MFP at the correct paper size, correct tray. But when we print, it completely ignores the settings and sends to the copier that the job is to be printed on a 8.5 x 11 peice of paper.<br />
<br />
Even when we print to PDF, it formats to 8.5x11.<br />
<br />
What am I missing - why would it be setup correctly within Word but when you print and it gets sent to the copier it reverts back?<br />
<a href="https://filedb.experts-exchange.com/incoming/2011/02_w08/410694/TEST.docx" target="_blank" class="file-inline" title="document being printed (160 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>TEST.docx</a>
</div>
</div>


TEST.docx

For the life of me - we cannot print to a 5.5 x 8.5 peice of paper within any rendition of Word. 

We change the page proprties/paper to be a custom size of 5.5w x 8.5h peice of paper. It's formatted correctly in Word - it's set to print to our Xerox DocuColor MFP at the correct paper size, correct tray. But when we print, it completely ignores the settings and sends to the copier that the job is to be printed on a 8.5 x 11 peice of paper.

Even when we print to PDF, it formats to 8.5x11.

What am I missing - why would it be setup correctly within Word but when you print and it gets sent to the copier it reverts back?

Word will only print to 8.5 x 11 paper

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.

Microsoft Word

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

A word processor is an electronic device or computer software application that performs the task of composition, editing, formatting, and sometimes printing of documents. Most modern word processors use a graphical user interface, and most are powerful systems consisting of one or more programs that can produce any arbitrary combination of images, graphics and text, the latter handled with type-setting capability. Typical features of a modern word processor include font application, spell checking, grammar checking, a built-in thesaurus, automatic text correction, Web integration, and HTML exporting, among others.