Solved

Dell X5562 Card

Posted on 2011-02-17
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Last Modified: 2012-05-11
Hello

I have a Dell Precision 470
In it there is a multimedia card;
Dell X5562 Revision A00

I cannot locate a device driver for this card anywhere, Dell support wont help as out of warranty and want to charge for assistance.

Hope someone can assist me with this.

Thanks in advance.
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Question by:smd333
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9 Comments
 
LVL 1

Expert Comment

by:Kidwell_03
ID: 34918398
Did the Precison 470 come with the multimedia card reader?
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LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 34918771
Dell Part # X5562
Dell Control Panel X5562 Precision 470 Front Audio I/O

It's an expansion card delivering Firewire/USB and audio ports to the front of the machine.  Not sure it's strictly a multimedia card or needs other than uPnP drivers. Is there a missing driver errror in Device Manager?
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LVL 34

Expert Comment

by:jamietoner
ID: 34919115
There are no drivers required for the front io panel. Dell never shipped this model with a multimedia card reader.
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Author Comment

by:smd333
ID: 34924676
Info I missed out - the PC is using an XP Professional 64bit Operating System

Kidwell - I think so, but they are a good few years old now so cannot remember.

edbedb - tried that to no avail, thanks

Masqueraid - Yes have a missing device driver <Multimedia Audio Controller> and when I connect a USB drive to the front USB ports they don't work so it must be this device that needs drivers.
Windows updates dont find a driver for it.
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LVL 34

Accepted Solution

by:
jamietoner earned 500 total points
ID: 34924875
0
 
LVL 92

Expert Comment

by:nobus
ID: 34925737
try the free drivereasy :  www.drivereasy.com
0
 
LVL 23

Expert Comment

by:edbedb
ID: 34927338
"when I connect a USB drive to the front USB ports they don't work "

Does anything appear in the Device Manager when you connect it?
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Author Closing Comment

by:smd333
ID: 34927404
Thanks for that - I had tried the driver before but ran the setup program and it errored.
When I ran setup and then cancelled, pointed the driver at the folder with the extracted files in it installed correctly.


Thanks for everyone else's contibutions also.
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