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Can't remotely connect to server from desktop.

Posted on 2011-02-17
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Last Modified: 2012-05-11
We've had some network issues this week and am not able to use the Remote Desktop Connection to log onto our server.  What do I have to enable on the Server in order to make a connection.  I can ping the server from my workstation and also log onto the server from the server room.  Remote access has been enabled in the properties on the Server (Server 2003 SP2).
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Question by:plapata
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by:HugoHiasl
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Did you enable Remote Desktop Connections on the server?

Right click on the "My Computer" icon, select properties and there should be a "remote settings".

I have a german version so I cannot tell the exact menu names.
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by:Kidwell_03
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You stated that you had some network issues, did you change or replace any equipment?

Just checking,to enable RDP you:

 1.Went to Control Panel.
 2.Clicked System.
 3.Went to the Remote tab.
 4.Selected the "Allow users to connect remotely to this computer" box.
 5. Clicked OK

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by:plapata
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Remote Desktop Connections is enabled.
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by:plapata
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No equipment was changed.  We had a power outage on Monday night and servers had to be restarted; had some printing problems with software on another server; Verizon broadband issues that caused other plants to have problems running software.  That is all.
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plapata earned 0 total points
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We resolved the problem.  The settings in the RPC services had changed on the server.  When it became disabled, it shutdown and restarted the server.

Made the necessary changes and now we can connect remotely to the server.
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by:Kidwell_03
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Glad to hear you got it working.
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by:HugoHiasl
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perfect :-)
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by:Guy Hengel [angelIII / a3]
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This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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