email message at the bottom

Hello,

When one of my users sends and email message through Outlook it looks normal. When the receiptent receives it, there is a large blank area at the top and they have to scroll way down to view the message body. Is there a way to correcr this?

Also if that user wants to forward that message, they then get a large text box in the same area. The ones where you can click on the corners and drag to make it larger or smaller. They need to get rid of this too.

Thank you
sethendresAsked:
Who is Participating?
 
war1Connect With a Mentor Commented:
Outlook rich text format can cause the problem. Have user write email in plain text format.  
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.