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email message at the bottom

Posted on 2011-02-17
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Last Modified: 2012-05-11
Hello,

When one of my users sends and email message through Outlook it looks normal. When the receiptent receives it, there is a large blank area at the top and they have to scroll way down to view the message body. Is there a way to correcr this?

Also if that user wants to forward that message, they then get a large text box in the same area. The ones where you can click on the corners and drag to make it larger or smaller. They need to get rid of this too.

Thank you
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Question by:sethendres
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war1 earned 250 total points
ID: 34923591
Outlook rich text format can cause the problem. Have user write email in plain text format.  
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