Solved

Why is Office 2010 slow to open network files?

Posted on 2011-02-17
4
3,203 Views
Last Modified: 2012-05-11
Office 2010 takes a very long time to open documents on a shared networked drive.  The share is on a Windows 2008 server that is at a remote location.  Both sites are connected via SonicWall VPN's, and both have T1 lines.  We are not having the issue with opening files from Office 2003.  Any help is appreciated.  By the way, the computers that are opening the files are all running Windows 7 Pro.

Thank you,

Selina Sauls
0
Comment
Question by:SSaulsjla
  • 3
4 Comments
 
LVL 27

Expert Comment

by:michko
ID: 34962688
I've seen this when you have Office 2010 and IE8.  Try changing the following Internet Explorer setting:

Tools -> Internet Options -> Security -> Local Intranet -> Sites ... Uncheck "automatically detect intranet network"

0
 

Author Comment

by:SSaulsjla
ID: 34997312
michko,

I tried this fix and it didn't help.  However, I did find the solution.  Our Anti-Virus software was set to scan network drives on the client machines.  Once we disabled that, the documents opened great.

Thanks
0
 

Accepted Solution

by:
SSaulsjla earned 0 total points
ID: 34997348
I found the solution to this issue.  Our Anti-Virus softward was set to scan network drives in the client settings.  Once we disabled this, the documents opened find.
0
 

Author Closing Comment

by:SSaulsjla
ID: 35042449
I found the solution.
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

User Beware!  This is a rather permanent solution to removing your email from an exchange server.  The only way to truly go back is to have your exchange administrator restore your mailbox from backups.  This is usually the option of last resort.  A…
Technology opened people to different means of presenting information, but PowerPoint remains to be above competition. Know why PPT still works today.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now