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BES Install with SBS 2003

Posted on 2011-02-17
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Last Modified: 2012-05-11
I have to install BES Express 5 on an SBS 2003 server whose Exchange is set up with RPC over HTTPS on port 443.  I know how to install and configure BES on its own standalone machine but have never done it on a server like this.  Just wanted to know if anyone had best practices to avoid conflicts.  I've already installed twice and not been able to use BES, so I'm starting from scratch (YEAH!).
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Question by:sedberg1
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9 Comments
 
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Expert Comment

by:RobMobility
ID: 34924561
Hi,

What was going wrong with you previous installs?

Regards,


RobMobility.
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LVL 37

Expert Comment

by:Jian An Lim
ID: 34925605
thats probably a good question as well.

http://docs.blackberry.com/en/admin/deliverables/14335/BlackBerry_Enterprise_Server_Express_for_Microsoft_Exchange-Installation_and_Configuration_Guide--984521-0120054149-001-5.0.1-US.pdf

the above documentation has the guide on how to install ... and it proven it is supported and i got it working before without much hassle.
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Author Comment

by:sedberg1
ID: 34926745
The first time I installed, BES wouldn't find users in Active Directory.  I researched the problem, and the only thing people would recommend is that the server could find the domian controller and that DNS resolution was correct.  Since BES was on the SBS server itself running AD and DNS, that's not a problem.  Other recommendations were reinstalling, which I did.  After the reinstall, the BES admin site wouldn't open.  People recommended changing the ports, which I did to no avail.  So, I uninstalled again and have left it alone until doing more research before installing again, which would be the third time.
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LVL 17

Expert Comment

by:aoakeley
ID: 34932375
Hi,

This has always worked for me on 2003SBS and 2008SBS

Follow the instructions, but with these additions.

before you start reserve the BES ports in the registry, and then restart the DNS Service.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Reserved Ports
48855-48858
45588-45588
49955-49955
45599-45599

check the really obvious, that the server is pointing to itself for DNS.

when you get to the authentication section of the install (towards the end), just setup with BB authentication, not AD authentication (you can add an AD Administrator user later if you want)

Make sure you wait a good 15 minutes after the install has finished for the admin console to start.

If this does not work, I have no more perls of wisdom.
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Author Comment

by:sedberg1
ID: 34932917
Would the registry entries be a DWORD named Reserved Ports?  How would you enter that?  Plus, would that be done before installing or after?
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LVL 17

Expert Comment

by:aoakeley
ID: 34935189
Not dword. Multi string.
http://support.microsoft.com/kb/812873

before you start reserve the BES ports in the registry, and then restart the DNS Service.
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Author Comment

by:sedberg1
ID: 34983037
I reinstalled.  I didn't do anything different but it worked.  Who knows why.
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Accepted Solution

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sedberg1 earned 0 total points
ID: 34983045
Although this time, I went into SQL and deleted the two previous config databases, the ones named Besmgmt.  
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Author Closing Comment

by:sedberg1
ID: 35015568
No one else gave me the right answer.
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