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Virtual SBS 2008 lost "index" to its backups

Posted on 2011-02-17
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Last Modified: 2012-05-11
Ok, so up till yesterday i had backups going back about 45 days on a 1tb virtual drive. Yesterday in the middle of the day my symantec mail security locked up and would not allow any emails with attatchemnts in. ended up reinstalling it with updated verision(while i was at it figured why not put the "latest and greatest"). Rebooted it after install and all was good. This morning my coworker informs me she deleted a folder (few days ago) with digital I-9's and such in it, i tell her no problem ill pull it from the backup. I go to recover the files and all it shows is last nights backup and has no idea of any other backups on the drive. yet the "all backups" tab under status under windows server backup says i have 47+ backups.
Any idea how to get the backup to reindex/recognize the backups that are actually on there?
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Question by:InnovateAll
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Jeffrey Kane - TechSoEasy earned 500 total points
ID: 34948075
When you are referring to the "all backups" tab, it makes me think you are using the Windows Server Backup (Local) console instead of the SBS Console to configure your backups?  This is NOT the recommended method for running SBS Backup, and you definitely can run into problems by not using the SBS Console's Backup configuration.

That probably doesn't help you at this point though... so there are a couple of ways to retrieve your folder.

First, if you have Shadow Copies enabled on the drive where the file was kept, check to see if there is a previous version available which includes the deleted folder.  Right click on the parent folder and select "restore previous versions".  If Shadow Copies is enabled, you'll see a list of previous versions.  Select one and then click "VIEW"  (DO NOT click RESTORE as this will overwrite the entire folder you selected).  You can then drag the deleted folder from the previous version into the current version and it will be right back where it's supposed to be.

The other option is to mount the vhd file that's on your backup drive and look to see if there are other backups available.  This may or may not prove successful if you had the backups configured incorrectly.  To mount the VHD, use any Windows 7 machine and follow the instructions described in this article:  http://thelazyadmin.com/blogs/thelazyadmin/archive/2009/01/15/mount-a-vhd-within-windows-7-server-2008-r2.aspx

Finally, please reconfigure your backups correctly from within the SBS Console.

Jeff
TechSoEasy
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by:InnovateAll
ID: 34952174
Ok, I appreciate your help, BUT in the future please do your research before you accuse someone of not setting something up correctly. In SBS2008 when you setup the backup YES it is through the SBS Console, HOWEVER when you recover files SBS actually uses Windows Server Backup. Here is an example with photos to visually explain what I am saying http://www.smallbizserver.net/Articles/tabid/266/Id/272/PageID/422/How-to-backup-and-restore-your-SBS-2008.aspx . So to answer your question, yes I was referencing Windows Server Backup, and yes my backups are setup correctly.

Now with that said I really do appreciate your help on this matter, and I believe the second solution you provided will be my best course of action and was exactly what I was looking for. Thank you for your help.
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by:Jeffrey Kane - TechSoEasy
ID: 34957320
No research was necessary as I am pretty familiar with SBS 2008.  I'm sorry you took my comment as an accusation --- but I still wonder why you were looking at the "all backups" thinking that you actually had all of those available.  The link you provided does give a good example of what you see when you are restoring, and as you will note it displays the earliest and latest backups available to you.  Those may not be on the disk you have connected if you are rotating disks on a regular basis, but it will tell you which disk to attach for a specific date's backup.

It's important to look at the status of any date selected to make sure it is "available".

Jeff
TechSoEasy
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