Missing "Mail" key within HKCU in Registry
I noticed some machines I oversee are missing this key:
HKEY_CURRENT_USER\Software
While it is not causing any issues, there was a recent discovery with "SnagIt 10" that a setting within this "Mail" folder needed to be modified.
Is this key of any importance or unique to the user's profile?
What is it for and how does it get there?
If a machine is missing it, could it be imported from another computer?
HKEY_CURRENT_USER\Software
While it is not causing any issues, there was a recent discovery with "SnagIt 10" that a setting within this "Mail" folder needed to be modified.
Is this key of any importance or unique to the user's profile?
What is it for and how does it get there?
If a machine is missing it, could it be imported from another computer?
John
I do not have that key either. It is not causing me any issue, and apparently not causing you any issue, so I would forget about it. I would not (myself) attempt to import a key into the registry that was not there and that I do not need. ... Thinkpads_User
I checked around a bit, and I think it might be related to the nature of options I did (or did not) set.
... Thinkpads_User
... Thinkpads_User
ASKER
It looks like someone already asked a question along these lines:
https://www.experts-exchange.com/questions/24555548/Outlook-2007-signature-with-embedded-logo-image-does-not-display-on-sending.html
However if someone doesn't have the aforementioned "Mail" key, I'm wondering if it's safe to import?
Not knowing what this key is worries me. Can't find online. Who knows it's probably explained deep within some Microsoft book I don't have.
https://www.experts-exchange.com/questions/24555548/Outlook-2007-signature-with-embedded-logo-image-does-not-display-on-sending.html
However if someone doesn't have the aforementioned "Mail" key, I'm wondering if it's safe to import?
Not knowing what this key is worries me. Can't find online. Who knows it's probably explained deep within some Microsoft book I don't have.
The easiest way in the world to wreck a computer is to muck in the registry. If you are truly concerned, simply uninstall Office 2007 (abouit 5 minutes), restart, and resinstall it (10 minutes). If you are not on Exchange, copy your PST file to a safe place for assurance. So in a matter of minutes, you can reinstall Office and that will be a much safer way to repair it (if, indeed, it needs repairing). ... Thinkpads_User
ASKER
I understand the implications of modifying the registry.
But as per the KB article from Techsmith, the only way to resolve one of the "bugs" is to go into the Registry and delete or rename a value in the "Mail" key.
I'm really just trying to figure out how that key gets there. I'm waiting for answer here, but will also be researching in search engines, too.
But as per the KB article from Techsmith, the only way to resolve one of the "bugs" is to go into the Registry and delete or rename a value in the "Mail" key.
I'm really just trying to figure out how that key gets there. I'm waiting for answer here, but will also be researching in search engines, too.
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ASKER
Thanks that appears to be it.
I went into Outlook and click “Tools” menu, then “Options”, [Mail Format] tab, clicked the “Internet Format” button. I didn't change anything, I just hit "OK" out of the boxes, went back into Registry and it was there.
I went into Outlook and click “Tools” menu, then “Options”, [Mail Format] tab, clicked the “Internet Format” button. I didn't change anything, I just hit "OK" out of the boxes, went back into Registry and it was there.
That's great. I am pleased you got the key back, and I was pleased to help out. ... Thinkpads_User