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Dell XPS 710

My customer has a Dell XPS 710. It is running Windows Vista. He was experiencing startup/power issues. He would have to try several times to power the unit up. If he let it sit for a while it would eventually power on. Now it gets an amber powerlight for 1 to 2 seconds, the power supply fan turns on and then off. I tried another power supply (a DR552 - 750W) and get the same issues. What else could it be? I assume it could be the motherboard but i don't understand how the motherboard would have the intermittant issues that the customer has originally been dealing with.

Rob Hutchinson

Here's a long EE article talking about the same thing:
https://www.experts-exchange.com/questions/26746705/Dell-XPS-710-fails-to-boot-power-on-button-flashes-orange-no-fans-motherboard-light-orange.html

Kris Montgomery

Yep. Motherboard... I have this with some HP notebooks that have defective on-board graphics GPU (dv6500). I can only assume that the the GPU is having intermittent power issues that make the motherboard short and power off.

Just to be sure, I have seen it be a defective battery also, but rare. Plug the power into the laptop without a battery and see if the issue is recurring.

Thanks.
mug

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jamietoner

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pbelang11

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Replaced 8 2200uf capacitors and 6 850uf capacitors on the motherboard. Unit is running like new.