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One user not able to Sync phone to Exchange 2010 server

Posted on 2011-02-17
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Last Modified: 2012-08-13
Hi all,

I have just one of my 200 Exchange users who cannot sync email to a phone.

We have narrowed it down to this single mailbox.

We know his phone will sync as it works for other mailboxes as other users can sync to it, we know his mailbox account does not work as we have tried an iPhone that can sync to all mailbox accounts except for this single mailbox account.

I have looked at all the settings in the Exchange mailbos and all good, reset his password, etc.

Environment is Windows 2008 R2 server and Exchange 2010 Standard.

Any help appreciated.

Cheers!
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Question by:alanwells
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Alan Hardisty earned 2000 total points
ID: 34921689
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Author Closing Comment

by:alanwells
ID: 34922039
Legend I would never have found this.

Next solution was to delete the mailbox and recreate.

Thanks.
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 34922050
It is one of the more obscure settings that tends to be very well hidden!

Glad it sorted your problem out and weird how it was only 1 out of 200.

Thanks for the points.

Alan
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