Solved

Invalid Service Plan number

Posted on 2011-02-17
9
974 Views
Last Modified: 2013-12-27
I am trying to register the  solaris server with OS Solaris  10 10/09, from the Solaris Registration Wizard and at the final step I receive this message “ Invalid Service Plan number”
0
Comment
Question by:renegadecy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +2
9 Comments
 
LVL 16

Expert Comment

by:Joseph Gan
ID: 34923085
Some people followed all steps as per 1288579.1 but still can't register. Oracle changes the content of the doc quiet frequently as they said.
0
 

Author Comment

by:renegadecy
ID: 34924864
hello there,

Since I am new to solaris, I would like to ask you  what does the following mesg mean?

# patchadd 123631-04

Validating patches...


Loading patches installed on the system...

Done!


Loading patches requested to install.


Cannot open pkginfo file /patches/123631-04/SUNWscnprm/pkginfo.

Cannot open pkgmap file /patches/123631-04/SUNWscnprm/pkgmap
#

thanks
0
 
LVL 27

Expert Comment

by:Nopius
ID: 34934128
You should specify full path to the directory with the new unzipped patch, like:

cd /tmp
unzip 123631-04.zip
patchadd /tmp/123631-04

Hope this helps

Regards,
Arty
0
What Is Transaction Monitoring and who needs it?

Synthetic Transaction Monitoring that you need for the day to day, which ensures your business website keeps running optimally, and that there is no downtime to impact your customer experience.

 

Author Comment

by:renegadecy
ID: 34934611
Hello Arty,

Thanks for your reply,

When I  run the
# patchadd 123631-04

I am already in the directory of the patches, like in my case /patches..

thanks
0
 
LVL 16

Expert Comment

by:Joseph Gan
ID: 34938562
1. Move the patch to /var/sadm/patch directory.
2. Ensure the patch directory permision is 754, ie. excutable by root
3. Read the patch readme file for special instruction.
0
 
LVL 22

Expert Comment

by:blu
ID: 35017710
Do the specific files that it is complaining about exist at those locations? That is, what do you get if you run this:

ls -l /patches/123631-04/SUNWscnprm/pkginfo /patches/123631-04/SUNWscnprm/pkgmap
0
 

Author Comment

by:renegadecy
ID: 35060760
I will run it tomorrow and let  u know thanks
0
 
LVL 2

Accepted Solution

by:
advega earned 500 total points
ID: 35391021
Hm, it looks like it didn't download sucessfully.
download it again! :-)
Now, the service plan issue should be validated with Oracle Support, If you have a current support contract, register on support.oracle.com and manage all your assets, CRs (customer requests), support contract status, etc.
Or place a call to them, I don't know the toll free number that applyes to your location, but I'm sure you will find it at www.oracle.com

Hope this helps
0
 
LVL 2

Expert Comment

by:advega
ID: 36418254
as for the patch stuff, the thing is that you are missing the "-d" operand, te rigth command is:

patchadd -d 123631-04

regards....
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In tuning file systems on the Solaris Operating System, changing some parameters of a file system usually destroys the data on it. For instance, changing the cache segment block size in the volume of a T3 requires that you delete the existing volu…
Installing FreeBSD… FreeBSD is a darling of an operating system. The stability and usability make it a clear choice for servers and desktops (for the cunning). Savvy?  The Ports collection makes available every popular FOSS application and packag…
Learn how to navigate the file tree with the shell. Use pwd to print the current working directory: Use ls to list a directory's contents: Use cd to change to a new directory: Use wildcards instead of typing out long directory names: Use ../ to move…
This video shows how to set up a shell script to accept a positional parameter when called, pass that to a SQL script, accept the output from the statement back and then manipulate it in the Shell.

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question