Recently alot of our standard users have been losing their start menu and desktop shortcuts.
We have tracked the problem down to advertised shortcuts only (The shortcuts that have the target set in grey).
As soon as a user invokes an advertised shortcut it is set to hidden and disappears. If an administrator logs onto the computer the shortcut is visible and the hidden checkbox can be unticked.
If the shortcut is already visible and an administrator invokes the shortcut it is left unchanged.
Replacing the shortcuts with a new shortcut that points straight to the exe file is not an option as we have a wide range of applications installed and alot of users.
Also I now know that an application can be installed from an MSI with the DISABLEADVTSHORTCUTS option set to 1 but it is too late to reinstall every application with this option.
We are running Windows XP Professional SP3.
Any help would be greatly appreciated.