What should I use to reinstall Windows? Slipstream, Sysprep, Acronis, Paragon?
Posted on 2011-02-18
Here is my most common problem:
Phone: Ring ~ Ring ~ ring
Client: Yes, hi, mi name is John Doe and my computer is completely dead can you help me?
Me: Of course!
(2 hours later) ...
Me: I will need to reinstall Windows in your computer are you ok with that?
Client: Yes, go ahead.
Me: Do you have your Windows disk?
Client: My what? I should have it some where, but I don't know where.
Me: Ok, don't worry. I will install windows with my disk and then I will use your license key.
Experts, every week I have to do that. I takes a really long time to install Windows and then I have to reinstall the most common upgrades and software. For example, SP3, Flash player, java, Adobe Reader, iTunes, etc.
So far, this is what I have done: I have created an image from a computer with Windows XP, and another one from a computer using Vista. In my image. I include all the software and upgrades. And then I use Paragon's Adaptive Restore and install that image to any computer. The problem is that I sometimes have a really hard time activating Windows with their Microsoft Windows license key.
I know a lot of you are in the computer repair business. How do you approach this problem? What do you use? How do you use it? Where do I get it? What do you recommend using . . . Slipstream, Sysprep, Acronis, Paragon?
Let's consider that I have to fix computers with Windows XP Media Center Edition, XP Home, XP Professional, Vista Basic, Vista Home Premium, Vista Business, Vista Ultimate, Windows 7, etc. I think you get the idea.