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Duplicate meetings.

Posted on 2011-02-18
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Last Modified: 2012-08-14
When changing a meeting time on an existing meeting, it keeps the original time creating the same meeting at two different times.  Outlook 2003
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Question by:karlpearson
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6 Comments
 
LVL 5

Expert Comment

by:wellous
ID: 34937211
Hi karlpearson,

I believe that you don't open the current meeting to modify it,
Pls do the following :

Open the Calendar from your Outlook and point the current meeting and open it from there .
Change the start time and end time which is suitable.
Click on [Save and Close] button without sending it.
Outlook will ask you that you made changes do you like to send to attendees now?
Click yes. And that’s it

No more duplication hopefully :)
Cheers,

Wellous
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Accepted Solution

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karlpearson earned 0 total points
ID: 34942398
Hi Wellous,

Thank you for you response.  I have now discovered that the user had auto sync enabled on his IPhone, so everytime he deleted/moved meetings from Outlook it would sync and put the meetings back in again.

NB - if you ever find duplicate mesages appearing in Outlook when using an IPhone, check the auto sync option on the IPhone.

Thanks again.
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LVL 5

Expert Comment

by:wellous
ID: 34950870
Hi karlpearson,

Thank you for the updates, You didn't mention anything about Iphone in your question.


Brgds
Walid OMIRA
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Author Comment

by:karlpearson
ID: 34950941
Apologies we didn't realise until late on that he had an iphone as soon as we new that it took us down the right path.
Thanks again for your help.
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LVL 5

Expert Comment

by:wellous
ID: 34951373
ok karlpearson, no problem,
good luck,
Wellous
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