?
Solved

address book issue with outlook 2007

Posted on 2011-02-18
15
Medium Priority
?
955 Views
Last Modified: 2012-05-11
Hi,

We have exchange 2007. few mail clients which use outlook 2007 are getting error mentioned below while manually downloading address book(tools- send/receive-download address book).

0X80130194: operation failed.

Please let us know how to fix the issue.
0
Comment
Question by:navin_peddi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 8
  • 7
15 Comments
 
LVL 11

Assisted Solution

by:MichaelVH
MichaelVH earned 1500 total points
ID: 34925089
Hey,

Are only Outlook 2007 users experiencing this issue or is everyone having this issue?
Is everyone using Outlook 2007?

Thanks.
0
 

Author Comment

by:navin_peddi
ID: 34925115
outlook 2003 users are able to download without any issues. Outlook 2007 users have the above issue
0
 
LVL 11

Assisted Solution

by:MichaelVH
MichaelVH earned 1500 total points
ID: 34925132
Okay,

can you check the AddressBook distribution points please?
For Outlook 2007, Web Distribution should be enabled.

Thanks!
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 

Author Comment

by:navin_peddi
ID: 34925277
Where can i find these options?
0
 
LVL 11

Assisted Solution

by:MichaelVH
MichaelVH earned 1500 total points
ID: 34925293
You would go to "Organization Configuration" > "Offline Address Book" > select the OAB that you want and select the properties.
Now go to the "Distribution"-tab.

Grts,

Michael
0
 

Author Comment

by:navin_peddi
ID: 34925314
Polling interval is 240
0
 
LVL 11

Assisted Solution

by:MichaelVH
MichaelVH earned 1500 total points
ID: 34925330
Ok, but the distribution point ? is it set to Web-based as well?

Is "Enable Web-Based distribution" checked? If so, is there a Virtual Directory defined (right below)?
0
 

Author Comment

by:navin_peddi
ID: 34925436
I dont see any distribution points. I see only polling interval in general tab and external & internal URL in URL Tab.

Where do I check the "Enable web-based distribution"?
0
 
LVL 11

Assisted Solution

by:MichaelVH
MichaelVH earned 1500 total points
ID: 34925456
Normally you should have another tab called "Distribution" it's on that tab that you'd see the distribution points.

So in the Organization Config, go to Mailbox than select Offlie Address book-tab and select the "Default Offline Address List" (or the one that's causing issues). Than select properties for that list and you should be able to see the distribution-tab.
0
 

Author Comment

by:navin_peddi
ID: 34925493
Yes I found the option. The enable Web-based distributin is enabled and there is a virtual directory right below it.
0
 

Author Comment

by:navin_peddi
ID: 34925850
What you want me to check.
0
 
LVL 11

Expert Comment

by:MichaelVH
ID: 34926226
Could you provide me with a print-screen of the error on an Outlook-client when you try downloading the OAB?
0
 

Author Comment

by:navin_peddi
ID: 34926965
0
 
LVL 11

Accepted Solution

by:
MichaelVH earned 1500 total points
ID: 34932319
0
 

Author Closing Comment

by:navin_peddi
ID: 35004380
Thanks
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question