Removing password on Blackberry with BES?

hi guys

we had a false alarm that a blackberry was lost and were asked to lock it. We sent a password lock to the blackberry using our BES server (version 5.0), however now the person needs us to take off the password lock and remove any password entering of any kind. I'm assuming it's somewhere in the IT policy..but where?;)

Their blackberry is a curve 8900.

Thanks
Yashy
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YashyAsked:
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mattclarifiedConnect With a Mentor Commented:
Hi,

If its not part of your normal policy, then it is set on the device, just got the security options and disable it on the device.

M@
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Rob KnightConsultantCommented:
Hi,

Device Only Items, Password Required.

Regards.


RobMobility.
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