Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Does CSG work with Blackberry

Posted on 2011-02-18
9
476 Views
Last Modified: 2012-05-11
I can connect fine with ipad and iphone however have problems with blackberry and it fails to load the apps.

I am using Citrix Secure Gateway - will blackberry work with this? am I missing something do I need to make a change to PNAgent?

Regards
0
Comment
Question by:ridha121
  • 4
  • 3
  • 2
9 Comments
 
LVL 5

Accepted Solution

by:
SteelerPaz earned 500 total points
ID: 34926448
1- leave the gateway as it is
2- install web interface 5.3 on an internal xenapp server
3- configure the web interface for a service connection (DIRECT) and point to the servernames in your farm
4- install the receiver on blackberry and in the first field fill in the ip address of the xenapp server which you installed the web interface 5.3 on
5- turn off SSL

Hope that helps!
0
 
LVL 3

Author Comment

by:ridha121
ID: 34926488
I am using web int 5.4

Wouldnt the above only allow internal access?

Id like it for external access on BB too?

I cannot turn off SSL as I have external users who connect through many means and it requires that it is secure hence the implementation of CSG.

0
 
LVL 25

Expert Comment

by:RobMobility
ID: 34927208
Hi,

I believe Receiver for Blackberry does NOT work with CSG, only AG.  It is the only Mobile Receiver that does not work with CSG.

Regards,


RobMobility.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 3

Author Comment

by:ridha121
ID: 34927245
Ahh man :(

Is there any reason behind that?

Is there also a workaround for this?
0
 
LVL 25

Expert Comment

by:RobMobility
ID: 34927295
Hi,

Ah...it seems it doesn't work with BIS, but does with BES via MDS-CS?

Regards,


RobMobility.
0
 
LVL 25

Expert Comment

by:RobMobility
ID: 34927310
Hi,

This post might be of assistance:

http://forums.citrix.com/thread.jspa?threadID=265663&tstart=0

Regards,


RobMobility.
0
 
LVL 25

Expert Comment

by:RobMobility
ID: 34927363
Hi,

It seems you need to specify the FQDN for your CSG - the MDS_CS component of BES will handle the TCP connection.

You may need to change HTTP Proxy settings, if it's configured that way for a direct connection to the CSG and set you maximum flow control setting on MDS to 1024KB.

Regards,


RobMobility.
0
 
LVL 5

Expert Comment

by:SteelerPaz
ID: 34927367
Also, you need to be using version 2.0 of the Citrix Receiver for Blackberry.  SSL now in the client

http://support.citrix.com/proddocs/index.jsp?topic=/blackberry-receiver20-admin/blackberry-receiver-admin-wrapper.html




0
 
LVL 3

Author Comment

by:ridha121
ID: 34927466
Rob

At the moment my PNAgent is configured to go through CSG

Are you saying I should configure it to go direct and then point blackberry to CSG?

Currently I have

PC/iDevices  - ->  CSG --> Web Interface

with blackbery on BES

Blackberry --> Web Interface

My question then is how would this work for external access?

 
SteelerPaz:

Does it mean then that I need to import my third party SSL cert on my blackberry? how is that done?

Regards
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenDesktop 7.6 Citrix Policies Graphics
If your vDisk VHD file gets deleted from the image store accidentally or on purpose, you won't be able to remove the vDisk from the PVS console. There is a known workaround that is solid.
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question