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The format a message is in is plainly visible on the title bar of the window the message is in. &nbsp;The format appears in parenthesis right after the word Message. &nbsp;As Corlie008 pointed out Rich Text is the only message format where Outlook shows attachments in the message body. &nbsp;There's little the user in question can do about messages being sent to them in Rich Text format other than ask the sender to send them in HTML or plain text. &nbsp;Of course they can configure Outlook to read all messages in plain text, that means no graphics, not font styles, no color, etc. &nbsp;They can also edit each message individually and convert them to HTML.<br />
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If you really want all messages to be in HTML format, then I can provide a script that will convert all received messages to HTML format.
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The format a message is in is plainly visible on the title bar of the window the message is in.  The format appears in parenthesis right after the word Message.  As Corlie008 pointed out Rich Text is the only message format where Outlook shows attachments in the message body.  There's little the user in question can do about messages being sent to them in Rich Text format other than ask the sender to send them in HTML or plain text.  Of course they can configure Outlook to read all messages in plain text, that means no graphics, not font styles, no color, etc.  They can also edit each message individually and convert them to HTML.

If you really want all messages to be in HTML format, then I can provide a script that will convert all received messages to HTML format.

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I have an end user that sees their attachments in the body of the email instead of in the attachment line at the top of the email. How do I switch it so that all the attachments are viewed in the attachment line and not in the body of the email? I'm running outlook 2007
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I have an end user that sees their attachments in the body of the email instead of in the attachment line at the top of the email. How do I switch it so that all the attachments are viewed in the attachment line and not in the body of the email? I'm running outlook 2007

attachemnts viewed in the body of an email

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.