I have a user who has been activated on a blackberry 5.0.2 express server, and when he deletes an email in outlook (not a permanent delete) his phone doesn't auto update and remove the email. He is set to sync on mailbox and handheld. When he goes to the email menu on the phone and chooses roconcile now, the deleted email disappears. When a new email is auto pushed to the phone, the deleted email does not delete on the phone. His outlook is not set to cached mode.
Any help is appreciated!