Solved

XenDesktop 5 - Power State shown as Unknown in Desktop Studio

Posted on 2011-02-18
5
3,142 Views
Last Modified: 2012-05-11
Hello,

I have a small VDI deployment using Citrix XenDesktop 5 and Windows 7.  One of my machines shows all of the correct details in the Citrix Desktop Studio, and reports the power state as “On”.  The other 4 show the Power State as “Unknown”.  All 5 machines are clones of a single image, so I am not sure where to start troubleshooting this.

Thanks,

WEGIS
0
Comment
Question by:WEG_IS
  • 3
5 Comments
 
LVL 119
ID: 34927896
Is the Agent running correctly in the 5 machines? Seems like a communication issue between VDI clients and XenDesktop?

can the machines ping the XenDesktop server?
0
 

Author Comment

by:WEG_IS
ID: 34927965
Users are connecting to the other 4 virtual desktops, so I assume that the agent is running OK.  

The machines can ping the DDC.  I have turned off the firewall on it.  
0
 
LVL 14

Expert Comment

by:amichaell
ID: 34929328
Check the Windows Event Logs on the desktops and DDC.  Hopefully some error or warning is being noted.
0
 

Accepted Solution

by:
WEG_IS earned 0 total points
ID: 35058122
Appears to be an issue with XenDesktop 5 running on XenServer 5.5.  I will be upgrading XenServer to 5.6 soon.  
0
 

Author Closing Comment

by:WEG_IS
ID: 35115223
Self-solved.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is an issue that we can get adding / removing permissions in the vCSA 6.0. We can also have issues searching for users / groups in the AD (using your identify sources). This is how one of the ways to handle this issues and fix it.
In this article, I am going to show you how to simulate a multi-site Lab environment on a single Hyper-V host. I use this method successfully in my own lab to simulate three fully routed global AD Sites on a Windows 10 Hyper-V host.
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question