Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3251
  • Last Modified:

XenDesktop 5 - Power State shown as Unknown in Desktop Studio

Hello,

I have a small VDI deployment using Citrix XenDesktop 5 and Windows 7.  One of my machines shows all of the correct details in the Citrix Desktop Studio, and reports the power state as “On”.  The other 4 show the Power State as “Unknown”.  All 5 machines are clones of a single image, so I am not sure where to start troubleshooting this.

Thanks,

WEGIS
0
WEG_IS
Asked:
WEG_IS
  • 3
1 Solution
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Is the Agent running correctly in the 5 machines? Seems like a communication issue between VDI clients and XenDesktop?

can the machines ping the XenDesktop server?
0
 
WEG_ISAuthor Commented:
Users are connecting to the other 4 virtual desktops, so I assume that the agent is running OK.  

The machines can ping the DDC.  I have turned off the firewall on it.  
0
 
amichaellCommented:
Check the Windows Event Logs on the desktops and DDC.  Hopefully some error or warning is being noted.
0
 
WEG_ISAuthor Commented:
Appears to be an issue with XenDesktop 5 running on XenServer 5.5.  I will be upgrading XenServer to 5.6 soon.  
0
 
WEG_ISAuthor Commented:
Self-solved.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now