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Cant access voicemail after moving mailbox to new database - Cisco Unity Exchange 2007

Posted on 2011-02-18
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1,738 Views
Last Modified: 2012-05-11
Unity 5
Exchange 2007

Created a new mailbox database in the same storage group as the existing mailbox database

moved some users mailbox's to the new database.

now they can no longer access their voicemail

"your messages are not available"

I restarted Exchange and I restarted Unity... still no access for them.

Any ideas?
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Question by:dbllp
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4 Comments
 
LVL 13

Expert Comment

by:BCipollone
ID: 34928698
Access it meaning all old voicemails are un-playable or like all new ones are not delivered to their mailbox?
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LVL 1

Author Comment

by:dbllp
ID: 34929045
comes into their email, just cant get to it via phone.
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LVL 1

Accepted Solution

by:
dbllp earned 0 total points
ID: 34954011
fixed.

Ran Permissions Wizard on Unity Server and added new datastore
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Author Closing Comment

by:dbllp
ID: 34990820
I resolved it myself
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