Solved

EXchange 2007 Does Not Working

Posted on 2011-02-18
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Last Modified: 2012-08-14
I have problem with Exchanger Server now, the information store service won't start. Here is the network setup:

DC1: host 4 FSMO roles: Domain Naming, RID, PDC, and Infrastructure. It has Win 2008 installed.
DC2: host 1 FSMO role: Schema. It is also a DNS and DHCP. It has Win 2003 R2 SP2
Exchange: it is a DC, DNS, and exchange server. It has Win 2008 R2 and Exchange 2007 standard.

Last night, I added RAM to DC2 and rebooted it. After that, I couldn't receive any emails. This morning the Exchange server has message on screen that the server should be restarted due to some changes made, although I didn't make any change to the Exchanger. I rebooted the Exchange server and the Exchange Information store service couldn't start, neither Exchange Service host nor Exchange Service Attendant services.

I did run a DCDiag /test:replications on Exchange and returns Kerberos Error: A KDC was not fould to authenticate the call. Check that sufficient domain controllers are available. I ran DCDiag /fix and it didn't fix the problem.

There are warnings wiht event ID 1308 and 2088 under Directory Services log on Exchange server. There is also an error with event ID 2087 under System log on Exchange.

All the servers can ping each other using IP addresses and names.

Any suggestions?

Thanks!
Belinda
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Question by:stillsyra
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6 Comments
 

Assisted Solution

by:stillsyra
stillsyra earned 0 total points
ID: 34929395
Also, I just ran DCDiag /test:DNS on both exchange and bulldog (DC that I installed RAM and rebooted). The exchange server passed the test and uses the DNS on Exchange. The Bulldog DC failed the DNS test, and it uses the DNS on Bulldog. Here is the result:

Summary of DND test result
                    Auth    Basc   Forw  Del      Dyn    RReg   Ext
-----------------------------------------------------------------------------------------
DC2         Pass    Pass   Fail   Pass   Pass   Pass   n/a


Thanks!
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Accepted Solution

by:
stillsyra earned 0 total points
ID: 34930070
I fixed the problem by adding an alternative DNS server to DC2 LAN connection, and the Exchange is running now.
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Expert Comment

by:Adam Brown
ID: 34956076
Exchange 2007 is not supported on Windows 2008 R2. That's why it isn't working. It's possible to make it work, but the techniques are a bit of a hack and it is not supported by Microsoft. If you have Exchange 2007 running on a 2008 R2 machine, you're going to run into problems caused entirely by the lack of full compatibility. This is probably what's going on right now.
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Expert Comment

by:Adam Brown
ID: 34956094
Hang on. That just changed apparently. If you have Exchange 2007 SP3 installed, you can ignore my post. Otherwise, try to get your Exchange 2007 Updated to SP3.
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Author Comment

by:stillsyra
ID: 34956161
The Exchange server does have Exchange 2007 SP3 installed. Thanks for your comments and the problem has been solved.
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Author Closing Comment

by:stillsyra
ID: 34990876
The question posted was not answered on time by anyone else, and I fixed the problem myself after some research.
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