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McAfee ePO 4.5 unable to update via ISA 2006

Posted on 2011-02-18
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Last Modified: 2013-12-09
Hi Everyone,

I have a problem updating my epo dat on client machine via ISA 2006.

Thank you in advance.
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Question by:ASI2010
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LVL 16

Expert Comment

by:legalsrl
ID: 34930242
OK, let's get this sorted

Are you experiencing firewall rules blocking the McAfee ePO Server from accessing the internet ?

Cheers
Si
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Author Comment

by:ASI2010
ID: 34944102
Hi legalssrl,

Actually it's not blocking my ePO Server accessing the internet, my problem is my ISA server is not downloading the DAT file from my ePO server. I already unchecked the "require all users to authenticate" under configuration - networks - internal - properties - web proxy but still ISA can't communicate to ePO server the reason not to download latest DAT file to the ePO server.
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Author Comment

by:ASI2010
ID: 34982412
Hi,

 i already figured out the solution on my problem. What i did was the following:

1. Go to VirusScan Console - Tools - Edit AutoUpdate Repository List.
2. Choose Manually configure the proxy settings and supply necessary details.

In this configuration, mcafee agent will be able to update the DAT.
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LVL 16

Expert Comment

by:legalsrl
ID: 34982687
Still not the right solution....

You need to do this from within ePO and set the proxy settings within ePO that way....

I'm objecting as you hijacked someones thread and would not form your own question until I refused to answer any further questions in the thread
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Accepted Solution

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legalsrl earned 500 total points
ID: 35046513
OK, what you have done there will only work on one machine, and you really don't want to have to touch all your machines....

You need ePO to download the updates, not the client machines so your solution is incorrect

Open up your ePO console and browse to Menu, Configuration and Server settings

In the left hand bar you will see a Proxy Server settings button, click on that and provide the settings

You really want everyone to authenticate through the Proxy Server, so I would turn back on All Authenticated Users and provide some credentials in the ePO Proxy Setting Screen

Then ePO will be able to download all of  the updates and then roll them out to the client machines, hence saving  you bandwidth and the requirement to set these settings on each machines

Cheers
Si

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