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The "Modified by" field gets changed when SharePoint document opened as read only in Citrix XenApp 5

Posted on 2011-02-18
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Last Modified: 2013-11-11
Hello.  I have several Windows 2008 x64 Citrix XenApp 5 servers provisioned by Citrix PVS; users access the servers as a published desktop.  We also have several MS SharePoint sites with document libraries.  When a user opens a document as read only, the modified by and date fields get changed.  This only happens through the published desktop; everything works fine when SharePoint is accessed by a fat client.

Any suggestions on where to start troubleshooting this issue?
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Question by:JohnLeo9
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Expert Comment

by:AndrewSkoraro
ID: 34946458
This is just a thought. Check what version of office is published to the Critrix desktop and see if its different than the client.  If an older version of office is opening the document maybe a conversion is happening that is causing SharePoint to update the documents properties.

I have a client that uses Citrix in an equivalent scenario. I will see if this happens there and get back to you.
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Expert Comment

by:AndrewSkoraro
ID: 34946541
I checked the Citrix against a desktop when opening the document and did not have the same issues.  

Another thought would be to ensure you have the document library set to require checkout before editing documents.
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Author Comment

by:JohnLeo9
ID: 34946955
These XenApp servers are provisioned, so it may have something to do with that.  I am not sure we can require checkout, but I will check.
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Author Comment

by:JohnLeo9
ID: 34955382
I did a little more testing and the only thing more I discovered is that the Modified by field only changes when a user opens a document as read only.  If my administrator account opens a read only document in a published desktop, the modified by field does not change (which is what it should always do).
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Author Comment

by:JohnLeo9
ID: 35018444
If a checkout box is enabled, than the modified fields do not get changed when opened as read only.  However, we can not require this on all the document libraries.  I really need to know why those fields only change for users and only when in Citrix.
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Expert Comment

by:Muzafar Momin
ID: 35024759
interesting question, can you let us know the user ID used for share point Deployment and Citrix deployment are the same or differenet.
also can you test netwrix reporter for share point this will guide you to target the Root cause
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Author Comment

by:JohnLeo9
ID: 35070085
The user ID used for SP and Citrix are different.
I am not sure what netwrix reporter is; I do not know much about SharePoint at all.  SP works in the non-Citrix environment so obviously the SP people are blaming Citrix and I do not know where to even begin.
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Author Comment

by:JohnLeo9
ID: 35158522
Anybody else have any suggestions?  This is messing up some workflows that are being used in SP.  Thanks.
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JohnLeo9 earned 0 total points
ID: 35360194
I would have preferred some help with an answer instead of this question being deleted.  In any case, not sure exactly what was causing this issue, but it would only take affect when users on the XenApp server went to the SP site using the NetBIOS name.  We will probably need to rebuild the XenApp server image, but in the meantime, redirecting to the FQDN works.
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Author Comment

by:JohnLeo9
ID: 35360197
My last comment was the solution, so there is no need to delete this question.
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Author Closing Comment

by:JohnLeo9
ID: 35390709
This works.
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