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  • Status: Solved
  • Priority: Medium
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Mac Office Entourage Receive ICS file; can't invite

I have created a calendar request website and what happens is the person fills it out and when they are done, an e-mail comes with a formatted 'ICS' file (see below). On the PC with the Outlook users, all they have to do is open it up and click "Send Update" and the e-mail goes to the recipient that has to receive the copy of it.

however, on the Mac, the users open up the file and there is no 'send' option at all. It shows the person was invited but the only options are save, accept, decline, and tentative. If they do any of those still no e-mail is sent to the recipient that has to receive it.

Is there a vcalendar directive i can use for Entourage to make this appear as if it hasn't been sent and they have to send it?
BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN
METHOD:PUBLISH
BEGIN:VEVENT
ORGANIZER;CN=Thomas Deliduka:MAILTO:user@mydomain.org
UID:20110218T160631-31926-mydomain.org
DTSTAMP:20110218T160631
DTSTART:20110310T180000
DTEND:20110310T190000
SUMMARY:Test Event
LOCATION:Derby Court
DESCRIPTION:Event
ATTENDEE;CN=Recipient;PARTSTAT=TENTATIVE;RSVP=TRUE;ROLE=REQ-PARTICIPANT:MAILTO:recipient@mydomain.org
CLASS:PUBLIC
END:VEVENT
END:VCALENDAR

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cmaohio
Asked:
cmaohio
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1 Solution
 
packetguyCommented:
Alas, Entourage doesn't support generating calendar invites from .ics files. You might try dragging the .ics attachment to Apple's Calendar app on the dock, which will cause it to process the appointment as new and may generate the invitation emails. In the long term, because Entourage is essentially no longer supported, I've been switching users to either Apple's native Mail app or to Microsoft Office 2011 Outlook.
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cmaohioSenior Systems ManagerAuthor Commented:
We will be moving to Outlook 2011 next month so I may just wait for that. Thanks.
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cmaohioSenior Systems ManagerAuthor Commented:
The solution wasn't a solution, but it was an answer to my problem.
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packetguyCommented:
At least you now know not to keep running up against a brick wall ;)
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cmaohioSenior Systems ManagerAuthor Commented:
Yes, certainly. Thanks.
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