We are a small company releasing an application as SaaS. Our customers across the country will connect to our locally hosted data center. For our primary internet connection we are considering Cox Optical Internet or FiOS. The price difference is HUGE! Close to 1k/month for Cox Optical for only 5Mbps, and less than $200/mo for FiOS for 25Mbps.
Is Cox really that much more reliable? From what I understand you pretty much have a direct connection to Cox's IP backbone.
The application and data being accessed is sensitive and must be accessible 24/7 365 by our customers (doctors/nurses)