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Esxi 4.1 Update 1 Dropping Storage?

Posted on 2011-02-19
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Last Modified: 2012-06-27
We have installed Esxi 4.1 U1 with some great assistance from the experts

I went to transfer a VM from our previous server 4.0 to 4.1
The storage is a RAID 10 with 4 x 1TB drives on an Adaptec 3405 controller
The strorage attaches fine and we labelled the storage as "storage1"

I went to copy the vm and was getting errors
In logging into 4.1 with vsphere the storage was gone!
So I recreated it again no problem.
I was able to create directories via the browser, and upload test files no problem.
Then the storage disappears about 2 mins later!
Re scall all - storage is gone

The raid bios indicates the raid is OPTIMAL at 1.8TB

What is happening??
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Question by:j-teksolutions
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LVL 119
ID: 34932840
I cannot find the Adaptec 3405 storage controller on the VMware Hardware Compatibility list, unless it uses a different model name I cannot see.

I wondering if ESXi 4.0 or ESX 4.1 would have been a better choice.

Is there a later firmware bios for the storage controller you could try?

How do you get the host to see the storage again  restarting?
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Author Comment

by:j-teksolutions
ID: 34932970
Its there - I am splitting the raid into 2 partitions lets see- i have to manually reattach the storage - some guys say disable VT-d?

Partner Name  Model  Manufacturer  Device Type  Supported Releases
Adaptec Adaptec 3405 Adaptec SAS/SATA-RAID ESX / ESXi 4.1 U1*1 , ESX / ESXi 4.1*1 , ESX / ESXi 4.0 U2*2 , ESX / ESXi 4.0 U1*2 , ESX / ESXi 4.0*2  
Adaptec Adaptec RAID 3405 Adaptec SAS/SATA-RAID ESX / ESXi 4.1 U1*1 , ESX / ESXi 4.1*1 , ESX / ESXi 4.0 U2*2 , ESX / ESXi 4.0 U1*2 , ESX / ESXi 4.0*2 , ESX 3.5 U5*3 , ESX 3.5 U4*3 , ESX 3.5 U3*3 , ESX 3.5 U2*3 , ESX 3.5 U1*3 , ESX 3.5*3 , ESXi 3.5 Embedded U5*3 , ESXi 3.5 Embedded U4*3 , ESXi 3.5 Embedded U3*3 , ESXi 3.5 Embedded U2*3 , ESXi 3.5 Embedded U1*3 , ESXi 3.5 Embedded*3 , ESXi 3.5 Installable U5*3 , ESXi 3.5 Installable U4*3 , ESXi 3.5 Installable U3*3 , ESXi 3.5 Installable U2*3 , ESXi 3.5 Installable U1*3 , ESXi 3.5 Installable*3  
Adaptec Adaptec RAID 3405 Adaptec SAS ESX / ESXi 4.1 U1*1 , ESX / ESXi 4.1*1 , ESX / ESXi 4.0 U2*2 , ESX / ESXi 4.0 U1*2 , ESX / ESXi 4.0*2 , ESX 3.5 U5*3 , ESX 3.5 U4*3 , ESX 3.5 U3*3 , ESX 3.5 U2*3 , ESX 3.5 U1*3 , ESX 3.5*3 , ESXi 3.5 Embedded U5*3 , ESXi 3.5 Embedded U4*3 , ESXi 3.5 Embedded U3*3 , ESXi 3.5 Embedded U2*3 , ESXi 3.5 Embedded U1*3 , ESXi 3.5 Embedded*3 , ESXi 3.5 Installable U5*3 , ESXi 3.5 Installable U4*3 , ESXi 3.5 Installable U3*3 , ESXi 3.5 Installable U2*3 , ESXi 3.5 Installable U1*3 , ESXi 3.5 Installable*3 , ESX 3.0.3 U1*3 , ESX 3.0.3*3 , ESX 3.0.2 U1*3 , ESX 3.0.2*3  

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LVL 119

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 34932996
missed that, didn't spot it.

These our the issues you will experience with a white box build.

I don't see how Intel VT-d, relates to storage, but if from experience users, have found this, then no harm in trying.
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LVL 28

Expert Comment

by:bgoering
ID: 34934628
I assumee the 1TB are SATA - it is a little known fact that SATA RAID is not supported for VMFS filesystem (while it is for install). However, many folks (including me) use it every day for less critical workloads.

http://www.vmware.com/resources/compatibility/info.php?deviceCategory=io&mode=io_introduction
NOTE: IDE RAID and SATA RAID are not supported for the VMFS file system.

You see the same notes on the hcl at the top of the page when you do any search from the I/O devices page.

All that being said - what are the rest of the specs on the server?

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Accepted Solution

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j-teksolutions earned 0 total points
ID: 34934687
ok so disabling VT-d may have been the key - the storage is stable and I have installed one VM already - will update.  
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Author Comment

by:j-teksolutions
ID: 34937171
storage is still there!  I have copied the VM over usign VEEAM...however esxi does not see the vm?  Is there a way to attach it?  it is in the same datastore as the other running vm side by side
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LVL 119

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 34937185
browse to VMX file, and right click and select add to inventory?
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Author Closing Comment

by:j-teksolutions
ID: 34977888
got it - had to register it...thanks for your help!  So in my case VT-d disabling seems to the trick
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