?
Solved

reboot a print device remotely

Posted on 2011-02-19
10
Medium Priority
?
20,164 Views
1 Endorsement
Last Modified: 2012-05-11
I can remote using a browser to a print device remotely, such as HP 4600 series, 4550series, etc...
buy never seen from where to reboot the print device.
Can you please tell me which HP print devices support remote reboot and where to initiate a reboot ??


thanks
1
Comment
Question by:jskfan
10 Comments
 
LVL 2

Accepted Solution

by:
matyke earned 288 total points
ID: 34932651
Hi,

I don't think you will find such a feature on HP printers, since printers generally have hardware power switch. Anyway why you need to reboot printer?

0
 
LVL 14

Assisted Solution

by:JAN PAKULA
JAN PAKULA earned 284 total points
ID: 34933007
If you have webmanagement on printer you can usually stick in internet brosser ip address of the printer login to management of printer and restart it from there

Jan MA CCNA
0
 
LVL 16

Assisted Solution

by:DansDadUK
DansDadUK earned 1428 total points
ID: 34933054
With my LaserJet 1320n, the Embedded Web Server provides (via the Settings | Service page) the option to "Restore Factory Settings", with the following description:      
 
(Note: This will clear all current settings and revert back to factory defaults. This will also cause a Power Cycle of the Device. Your browser session will be temporarily disconnected. Once the reset is complete, you may need to begin a new session.)  

So although you'd get a reboot, you'd lose all 'user-defined' settings , including (probably) any static TCP/IP address.
0
Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

 

Author Comment

by:jskfan
ID: 34940805
DansDadUK:

where in the page menu you go to in order to rebbot the print device.?
And what is exactely the name of the button you click to power cycle the device?
Walkthrough, please?
0
 
LVL 16

Assisted Solution

by:DansDadUK
DansDadUK earned 1428 total points
ID: 34941633
There is no option to just 'reboot the device'.

But (as I described in my earlier post), there is an option to 'Restore Factory Settings".

On the "Settings" tab, choose the "Service" option.
This then offers two choices: "Begin Cleaning Mode" and "Restore Factory Settings".

I haven't tried the latter, but the description indicates that part of the action will be a "Power Cycle".

The reason  I haven't tried it is because I don't want to reset my printer to to factory defaults, and thus lose the default settings (including, probably, the static IP address) that I've set on the device.
0
 

Author Comment

by:jskfan
ID: 34942053
<<The reason  I haven't tried it is because I don't want to reset my printer to to factory defaults, and thus lose the default settings (including, probably, the static IP address) that I've set on the device. >>

that's the hurdle!
0
 
LVL 16

Assisted Solution

by:DansDadUK
DansDadUK earned 1428 total points
ID: 34942414
I think that some printers MAY support a power-cycle via a PML command.

Attached are two files:

(a) One contains a print job with PML embedded in a PJL command.
The file is attached with an extra .TXT extension to get around E-E attachment checks.
(b) The other contains an analysis of the first file.
 
If the contents of the '.prn' file are 'sent' to the printer port, it MAY effect a power-cycle (but it has no effect on my LJ1320n).

To send the contents of a file (say 'mytest.prn') to a printer with IP address (say 192.168.0.98), use the 'lpr' command from a Windows command-prompt session; e.g.:

lpr  -S 192.168.0.98  -P any  mytest.prn
PJL-PML-Power-Cycle.prn.txt
PJL-Power-Cycle.prn-analysis.txt
0
 
LVL 16

Assisted Solution

by:DansDadUK
DansDadUK earned 1428 total points
ID: 34942443
... and just to demonstrate that embedded PML does work, attached is a different print job (and analysis) which uses PML to invoke the printing of a 'PCL Font List' on the printer.

This one should work on most modern LaserJet printers (except for the cheap 'host-based' ones); it certainly works on my LJ1320n.
PJL-PML-PCL-FontList.prn.txt
PJL-PML-PCL-FontList.prn-analysi.txt
0
 
LVL 16

Assisted Solution

by:DansDadUK
DansDadUK earned 1428 total points
ID: 34942480
I suspect that the reason why one job works and the other doesn't (on my printer) is in the Object Identifiers (OIDs) support by the firmware:

OID=1.1.5.2; enumerated value = 350 --> PCL Font List

OID=2.5.1.1.3.1; enumerated value = 5  --> not supported??

Look for the MIB(s) pertinent to your device(s) to check which OIDs may be supported.
0
 

Author Closing Comment

by:jskfan
ID: 34950134
Thanks for your efforts.
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
I've always wanted to allow a user to have a printer no matter where they login. The steps below will show you how to achieve just that. In this Article I'll show how to deploy printers automatically with group policy and then using security fil…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
Suggested Courses
Course of the Month6 days, 6 hours left to enroll

588 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question