asked on

how to fix video

see attached pic. Whenever I want to watch a youtube or play any video on my XP Pro PC, within IE, it is split into 2 copies of itself, one on top of the other. How to get it to stop this? Also, I log onto Go to Webinar each day and also other similar types of internet meeting space/confernce type things and wonder if that has somehow jacked up my video viewing?

rodynetwork

ASKER

Here is a screen shot of what I am talking about....

10023

Latest flash player has the issue...
for this problem is has been recommended to uninstall flash and go back a version
Here is the uninstall link..use this to uninstall..important
http://kb2.adobe.com/cps/141/tn_14157.html
Archive version link for flash..scroll down to see previous version
http://kb2.adobe.com/cps/142/tn_14266.html

rodynetwork

ASKER

in the list of archived installers, I see 2/8/11 and am assuming that is the one i have that is causing the problem? How do I know which one I have, so that I don't download and reinstall the same one? I am thinking the one I want is the next one back dated 11/04/10

rodynetwork

ASKER

Tried this. When I uninstalled, I restarted and then installed the 11/04/10 version. When I went to youtube, the video wouldn't play and said the version of Flash needed to be upgraded. So, I upgraded and am back in the same place, split, dual video again.

10023

Using the uninstaller was suppose to take care of that problem..did
you use the uninstaller
please read:
about uninstall
http://kb2.adobe.com/cps/402/kb402435.html

10023

Here is a link to answer your first question about version and other uninstall issues
http://kb2.adobe.com/cps/191/tn_19166.html

rodynetwork

ASKER

yes, closed all programs, ran uninstaller, then restarted, then installed the 11/04/10 version. When I launched IE and went to youtube, it said I needed to upgrade in order to veiw the video

10023

Can you work around this problem of webinar split screen business and its settings by downloading ..
firefox and use it to browse other video solutions?
You can import your favorites from ie.

10023

I have learned that there is always browser compatibility problems .. a lot of cloud computing works better in one browser as opposed to another or not at all..
also there is google chrome...they all live nicely on the same machine

ASKER CERTIFIED SOLUTION

Merete

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rodynetwork

ASKER

genius status well deserved. Many thanks smart chick!

Merete

;p cool, thankyou. I use youtbe as well