goodfinder
asked on
system tools virus or spyware
1. windows xp pro sp3
2. system tools stated infection and started scanning
3. took out the hard drive and scanned with webroot; found and removed
4. but still pop-up with infection message
please help.
2. system tools stated infection and started scanning
3. took out the hard drive and scanned with webroot; found and removed
4. but still pop-up with infection message
please help.
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SOLUTION
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This may sound to easy, but before going to all the trouble and time of scanning the system several times have you ried to do a system restore as this seems to usually get rid of it ?.
Hope this is of some assistance, good luck.
Hope this is of some assistance, good luck.
@Johndo58,
The information I provided is an EXACT solution to this problem.
The pure fact is that it is possible for System Restor Points to be infected and it is much better for our members to use proven solutions.
The information I provided is an EXACT solution to this problem.
The pure fact is that it is possible for System Restor Points to be infected and it is much better for our members to use proven solutions.
@goodfinder,
Another EE member had this same problem yesterday and the instructions from Malwarebytes was the solution.
See my comments here (about using Malwarebytes-Pro) after you get the infection cleaned up.
https://www.experts-exchange.com/questions/26833850/Infected-by-a-program-called-System-Tool.html?cid=1131&anchorAnswerId=34934626#a34934626
Another EE member had this same problem yesterday and the instructions from Malwarebytes was the solution.
See my comments here (about using Malwarebytes-Pro) after you get the infection cleaned up.
https://www.experts-exchange.com/questions/26833850/Infected-by-a-program-called-System-Tool.html?cid=1131&anchorAnswerId=34934626#a34934626
With infected computers, the fewer additional applications you install, the better.