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Windows 7 Ultimate Upgrade

Posted on 2011-02-19
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Last Modified: 2012-05-11
Just upgraded from Vista to win7 ultimate.  Now cannot access internet.  This computer can be accessed via Logmein remotely though.
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Question by:ycguy1117
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8 Comments
 
LVL 14

Expert Comment

by:JAN PAKULA
ID: 34934665
you need to update your network card drivers
either use winnows update using wireless or different card or download god driver on usb + manual driver update
JAN MA CCNA
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Author Comment

by:ycguy1117
ID: 34934676
OK, will try.  Thanks
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Author Comment

by:ycguy1117
ID: 34935209
reinstalled drivers, no difference.  Discovered I can connect thru IE 64 bgit but not 32 bit.  Thus web sites will not load correctly.  Tried to run Malwarebytes cannot connect to aserver?  Uninstalled, reinstalled fromm CNET, same issue cannot update.  Also tried another app I use, Advanced system care, same issue cannot connect to server.  Default browser cannot be IE 64 bit.

Tried fix on Micosoft did not fix.
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LVL 14

Accepted Solution

by:
JAN PAKULA earned 2000 total points
ID: 34936706
can you go to your

1. internet explorer (32 bits) --> tools -->internet options  --General tab - and click delete (select all and thick delete browsing history on exit .
2. go to you internet options again --> connections --> lan setting -->  make sure that you have everything on automatic in there.
4download spyware search and destroy http://www.safer-networking.org/en/download/index.html - update program run immunization - and scan computer.
3 If you still have issues get your self hijackthis http://free.antivirus.com/hijackthis/ - run this and give us some logs.

JAN
0
 

Author Comment

by:ycguy1117
ID: 34937508
Only way to get to internet is IE 64 bit. Can get to search and destry site, but cannot download or updtae.  get the following error:

"Server name or address cannot be resolved"
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Author Comment

by:ycguy1117
ID: 34937608
Hijack this log file:


hijackthis.log
0
 

Author Comment

by:ycguy1117
ID: 34938764
I can no longer browse on the internet or connect to my email server. Everything worked fine before, I upgraded to Win 7 from Vista
but now no web pages will be displayed. Pushing the 'Diagnose Connection Problem" reports that
no problem could be identified. I still have internet connectivity, Windows 7 still automatically
downloads updates and I can ping sites. If I use the 64bit version of IE8, I am able to
browse the Internet. IE 32 bit will not work.  cannot use 64 bit as default browser.

Solutions tried:
1. Other ISP and network configurations
2. Updated IE8
3. Lowered IE8 security setting
4. Disabled all add-ons to IE8
5. Reset IE8 settings
6. Reset winsock
7. Removed Norton Internet Security, ran Norton_Removal_tool.exe
8. Ran Malicious Software Removal Tool -- Full Scan
9. Also tried downloading FireFox browser which also did not work

None of these helped. What other solutions could I try?

0
 

Author Closing Comment

by:ycguy1117
ID: 34938987
Was able to get inot safe mode, installed spybot, found some issues, repaired and now is all right with the world.
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