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I can't seem to upgrade or install a plugin in Wordpress

Posted on 2011-02-19
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Last Modified: 2012-05-11
I can't seem to upgrade or install a plugin in Wordpress
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Question by:AndrewBanfer
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mmarketing earned 250 total points
ID: 34934944
see if the plugins folder has the right permissions (wp-content/plugins)
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by:AndrewBanfer
ID: 34935026
Sorry, our web developer is on an unexpected leave of absence.  I have been tasked to take over but have little experience with Wordpress or Web Development.  So, do I do this in Wordpress or should I do this in the FTP Client?  

Thanks!
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LVL 23

Assisted Solution

by:jeremyjared74
jeremyjared74 earned 250 total points
ID: 34935152
If you are using a log-in that doesn't have the correct permissions it could limit your ability to upgrade or install plug-ins.

An alternative is to download the plug-in, then extract the contents and upload via FTP to your plug-ins folder: wp-content/plug-ins/

Then log-in to the Admin Plug-ins area and see if you can activate it.
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