I can't seem to upgrade or install a plugin in Wordpress

Posted on 2011-02-19
Medium Priority
Last Modified: 2012-05-11
I can't seem to upgrade or install a plugin in Wordpress
Question by:AndrewBanfer
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Accepted Solution

mmarketing earned 1000 total points
ID: 34934944
see if the plugins folder has the right permissions (wp-content/plugins)

Author Comment

ID: 34935026
Sorry, our web developer is on an unexpected leave of absence.  I have been tasked to take over but have little experience with Wordpress or Web Development.  So, do I do this in Wordpress or should I do this in the FTP Client?  

LVL 23

Assisted Solution

jeremyjared74 earned 1000 total points
ID: 34935152
If you are using a log-in that doesn't have the correct permissions it could limit your ability to upgrade or install plug-ins.

An alternative is to download the plug-in, then extract the contents and upload via FTP to your plug-ins folder: wp-content/plug-ins/

Then log-in to the Admin Plug-ins area and see if you can activate it.

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