Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


I can't seem to upgrade or install a plugin in Wordpress

Posted on 2011-02-19
Medium Priority
Last Modified: 2012-05-11
I can't seem to upgrade or install a plugin in Wordpress
Question by:AndrewBanfer

Accepted Solution

mmarketing earned 1000 total points
ID: 34934944
see if the plugins folder has the right permissions (wp-content/plugins)

Author Comment

ID: 34935026
Sorry, our web developer is on an unexpected leave of absence.  I have been tasked to take over but have little experience with Wordpress or Web Development.  So, do I do this in Wordpress or should I do this in the FTP Client?  

LVL 23

Assisted Solution

jeremyjared74 earned 1000 total points
ID: 34935152
If you are using a log-in that doesn't have the correct permissions it could limit your ability to upgrade or install plug-ins.

An alternative is to download the plug-in, then extract the contents and upload via FTP to your plug-ins folder: wp-content/plug-ins/

Then log-in to the Admin Plug-ins area and see if you can activate it.

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When deciding to adopt any help desk solutions many factors should be explored before taking decisions. This will change from business to another but in general there are some kind of rule of thumb. Here are some quick tips: Do we need only ticket…
When setting up new project requests for our site, one of the most powerful tools our team has available to use is Axure (http://www.axure.com/). It’s a tool for creating software and web prototypes that can function and interact as if it were the a…
The purpose of this video is to demonstrate how to connect a WordPress website to Google Analytics. This will be demonstrated using a Windows 8 PC Go to your WordPress login page. This will look like the following: mywebsite.com/wp-login.php :…
The purpose of this video is to demonstrate how to automatically show related posts at the bottom of a blog post in WordPress. This will be demonstrated using a Windows 8 PC. Plugin “Yet Another Related Posts Plugin” will be used. Go to your…

572 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question